Friends University, a private university based in Wichita, Kansas, wanted to improve conferencing across its three statewide campuses. Several Friends faculty and staff members also traveled frequently and sought streamlined communications while on the road. Additionally, Friends needed to replace an aging voice-mail system. To address these needs, Friends deployed a solution based on Microsoft® Office Communications Server 2007 and Microsoft Exchange Server 2007. A campus licensing agreement made the Microsoft unified communications solution dramatically less expensive than alternatives. The solution provides remote conferencing and unified messaging in a user-friendly way, effectively integrating with other applications. The university has also taken advantage of the solution to improve IT operations, providing a foundation for future enhancements to collaborative technology.
Friends runs Office Communications Server 2007 on VMware virtual servers. The software integrates with the Avaya PBX and an AudioCodes Mediant 1000 Session Initiation Protocol (SIP) gateway, with one Primary Rate Interface tie from the PBX to the gateway. User phones currently include about 60 LG-Nortel USB Phone 8501 handsets and 30 LG-Nortel IP Phone 8540 devices.
This is a Microsoft Case Study. For the full version please visit the Friends University Microsoft Case Study Web Page.