Granite School District in Salt Lake County, Utah operates 85 schools along with other specialty and adult education programs. With over 68,000 students and 7,500 employees, it is one of Utah’s largest employers. Granite schools relied primarily on traditional phone lines provided through Nortel private-branch exchange (PBX) telephony systems. Upgrading the Nortel PBX systems and installing additional connections in classrooms across 61 schools was prohibitively expensive. Granite School District decided to deploy a Microsoft Unified Communications solution and completed the deployment in late May 2010 with 5,000 fully-enabled accounts. Microsoft Office Communications Server 2007 R2 provides a full suite of unified communications capabilities for Granite. Network traffic is carried through an AudioCodes Media Gateway to and from the Nortel PBX. Another AudioCodes Media Gateway routes traffic from the PBX to the Unified Messaging servers.
This is a Microsoft Case Study. For the full version please visit the Granite School District, Microsoft Case Study Web page.