In July 2010, NDS deployed Microsoft Office Communications Server 2007 R2 to provide presence, instant messaging, desktop sharing, and enterprise voice capabilities for its 5,000 employees. To provide enterprise voice through Office Communications Server, network traffic is carried through an AudioCodes media gateway to and from the PBX.
At its branch offices that do not have a PBX, NDS will deploy an AudioCodes Mediant Survivable Branch Appliance (SBA). The SBA is based on cost-effective media gateways hosting the Microsoft Survivable Branch Appliance software package. The SBA provides a public switched telephone network (PSTN) connection that continues to provide communications capabilities in the event of wide area network (WAN) failure. NDS plans to use SBAs at its branch offices to provide a redundant voice connection in the case of a network outage. It will install the first SBA at its Copenhagen office. It will install another SBA to support 500 employees at its office in Bangalore, and it plans to use SBAs at any future locations to save the expense of installing a PBX.
This is a Microsoft Case Study. For the full version please visit the NDS Microsoft Case Study Web Page.