Winnipeg-based Payworks Payroll Services provides online payroll and HR outsourcing solutions to midsized Canadian organizations. As a growing organization, Payworks needed to introduce enhanced collaboration and reduce communication costs for its phone system and call centre, which receives between 300 to 400 calls per day. After a careful review, Payworks decided to deploy a Windows-based communications platform solution from an Ottawa-based Microsoft® Gold Certified ISV Partner. Objectworld’s Windows-based UC Server® uses an AudioCodes Mediant 1000 T1 Gateway.
This is a Microsoft Case Study. For the full version please visit the Payworks Payroll Services, Microsoft Case Study Web Page.