Yapi Kredi, the first nationwide bank in Turkey, is the country’s fourth largest private bank, with about 6 million active customers. Yapi Kredi deployed Microsoft Office Communications Server 2007 R2 to provide presence, instant messaging (IM), conferencing for 15,500 employees and decided to upgrade its communications solution by deploying Microsoft Lync Server 2010 in November 2010. To extend enterprise voice to its branch and subsidiary offices, Yapi Kredi is evaluating an AudioCodes survivable branch appliance (SBA).These appliances are based on cost-effective media gateways hosting the Microsoft Survivable Branch Appliance software package. The SBA provides a public switched telephone network (PSTN) connection that continues to provide communications capabilities in the event of wide-area network failure. “Right now, at our subsidiaries especially, if they lose their network connection, they lose everything,” explains Ali Serhan Çetin, Senior Systems Administrator at Yapi Kredi. “With the SBA in place they will not lose functionality and will still have access to a phone.”
This is a Microsoft Case Study. For the full version please visit the Yapi Kredi Microsoft Case Study Web Page.