DATAC Kommunikationssysteme

DATAC Kommunikationssysteme

AudioCodes One Voice for Skype for Business Partner
DATAC Kommunikationssysteme is an AudioCodes VAR/SI
Partnership Level - Platinum

The company: Unified communications
DATAC Kommunikationssysteme, Augsburg, specialises in solutions for unified communications (UC). DATAC targets companies wishing to optimise and simplify their information and telecommunications infrastructure for communication and business. Implementing solutions for CTI, multimedia contact centres and speech portals (IVR), companies consolidate phone, fax, video conferences, messaging as well as business administration applications.

Services: Support before integration

As a manufacturer-independent expert in UC solutions, DATAC Kommunikationssysteme ensures that UC functionalities are linked to ERP, CRM or SCM systems. Support and analysis are provided as well as integration. The extensive expertise of the DATAC UC architects, combined with a broad spectrum of UC modules guarantees, that unified communications can be integrated seamlessly in existing information and telecommunications infrastructures of companies, independent from size. Designing the communication solution, both, the existing technical prerequisites and the business process applications of a company are incorporated. Connecting systems, that have been side by side so far, results in enhanced business workflows combined with increased employee productivity – and the communication processes optimised in this way reduces costs and boosts competitiveness.

DATAC Kommunikationssysteme also develops project specific interfaces and customised solutions for individual communication requirements of a company. DATAC is primarily active in project business, where DATAC´s solutons are combined with professional consultancy and support.

Integration: Extensive connection options

A UC solution can be integrated in Lotus Notes, Microsoft Exchange, Microsoft Dynamics NAV, Microsoft Dynamics CRM, Novell GroupWise, AS/400, Mac OS X or SAP, CIC, ISU. A connection to telecommunication systems of almost all leading manufacturers is possible.

References

Our customers are medium-sized and large companies, representing all areas of commerce, the public sector, industry, banks, carriers, insurance companies, service providers as well as leading telecommunication manufacturers and telecommunication system companies.

Business fields and products

Unified communications solutions, pbx and host connectivities, multimedia contact centres, speech portals, corporate consulting, deployment services, project management, application development, 24/7 maintenance with full service.