Infinite Data

Infinite Data

Infinite Data Sdn Bhd is an AudioCodes Distributor
Partnership Level - Gold

Infinite Data Sdn Bhd is a single point of purchase for IT advanced technology solutions. Being one of the leading companies and trusted partners Infinite Data offers a wide range of products and solutions based on the latest IP technologies, including Networking, Security, Wireless and Voice & Video.

Infinite Data provides partnerships with its customers to evaluate how the latest data convergence technology can provide companies with a competitive edge.

Officially operated in October 2011, Infinite Data is continuing with its core value business direction, which is to be a value-added distributor of ICT products associating with selected world-class manufacturers to provide partners and customers with best-of-breed quality products. We are committed to be a team of solution and technical expert. "A Truly Value-Added Distributor of ICT Products in the Region".

Vision:

To synergize with partners and customers to be on top of today's challenging IT environment.

To ensure they have most updated network and security technologies to face the highly competitive and fast-moving market environment.

Mission:

To build strong relationship with partners and customers by supporting them with in-depth product knowledge, technical expertise and excellent customer service.

To link partners and customers with world-class vendors and to ensure they have the best-of-breed technologies to meet their requirement.

To be an "Equal, Team Work and Performance-Based" employer.

To be an Expert Team in IT Solution and Technical; "A Truly Value-Added Distributor of ICT Products in the Region".

Technical Support:

Whether you are updating your existing networking infrastructure or building a new network solution from the ground up, Infinite Data can help with its comprehensive array of products, services and support to streamline IP communications, automate common business processes and improve the flow of information.

Infinite Data Maintenance Plans provide fully-integrated hardware, fault report escalation and software service coverage to help keep your systems running in optimization condition and meet your demands for availability. Through a combination of hardware service coverage, software service coverage and technical support, and including software updates, we can help you resolve technical issues quickly and most effectively.

The Basic Maintenance Plan (8x5xNBD) provides the basic maintenance services you need to manage and resolve technical issues more quickly, including hardware service coverage, software updates and telephone technical support.

The Advanced Maintenance Plan (24x7x4) provides you with enhanced coverage to help you maintain higher availability as well as mission-critical systems. Features include 24/7 hardware service with four hours onsite service response time, 24/7 on telephone technical support, software releases and updates.