Founded in 2001, ITNAVIGATOR solely focused on the contact center industry. The company is dedicated to providing proven, innovative products and services that enable companies to achieve their key business process strategies including customer service, collections, and sales and telemarketing for in-house and outsourced contact centers.ITNAVIGATOR believes that customer relationships should directly contribute to your top line – the goal is to deliver solutions and services that leverageITNAVIGATOR's insight to support lifetime customer value and profitability.