Solutions for Contact Centers

Agent Deskphones

AudioCodes Agent Deskphones provide a cost-effective solution for contact center agent handsets, offering ACD features and capabilities found in high-end desktop phones.

Agent Deskphones

Built to deliver SIP to the agent desktop in a call center environment

  • Log in and log out - Agents can log in and log out directly from the IP Phone using soft keys
  • Report availability - Agents can report availability using soft keys

Designed for simplicity and ease of use and deployment

  • Automatic provisioning - QuickConnect - a set of tools and processes that offer Contact Centers the ability to automatically provision AudioCodes’ IP Phones
  • Effortless installation - QuickConnect means simplicity for the agents and effortless installation for IT managers

Managed IP Phones solution

AudioCodes IP phones can be offered as part of our of Managed IP Phones solution which defines the IP phone as an IT-managed entity and delivers unique and complete life-cycle management of end-user desktop devices.

AudioCodes Contact Center Agent IP Phones

The 420HD is an enhanced, cost-effective IP Phone. Its flexibility and robust design make it extremely suitable for enterprise and contact center deployments.

The 430HD is an advanced, mid-range enterprise IP Phone. Built for ease-of-use and convenience, the 430HD boasts a large LCD display and 12 programmable speed dial keys.