Casos de estudio

Region

Product

Solution

Industry

Partner

Ticketmaster

Ticketmaster one of four business units within Live Nation Entertainment, is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 32 million monthly unique visitors. Offering global entertainment ticket sales, Ticketmaster services 20 different international markets with 14 contact centers around the globe.
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SHFL Entertainment

SHFL Entertainment selected AudioCodes’ certified media gateways and enterprise session border controllers to provide reliable and secure connectivity with legacy voice systems and SIP trunking services at its offices across the globe.
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Ernst Basler & Partner

Ernst Basler & Partner selected AudioCodes Mediant 1000 to provide flexible and resilient voice connectivity for its new global Microsoft Lync deployment. The Mediant 1000 was deployed as a media gateway and enterprise session border controller (E-SBC) to interconnect with legacy and IP-based voice systems and networks. At its remote sites, EBP will use the Mediant 1000 as a Survivable Branch Appliance (SBA) to offer continued Lync functionality during WAN interruptions.
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Stellenbosch University

Stellenbosch University selected the Mediant 1000 Enterprise Session Border Controller (E-SBC) to ensure a smooth migration to Microsoft Lync and enable seamless and reliable connectivity between its new Lync infrastructure and Skype Connect’s SIP trunking service.
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Kennedy Center

With the assistance of Enabling Technologies, the Kennedy Center in Washington, DC, deployed Microsoft Lync Server 2010 to benefit from its voice, conferencing, instant messaging and presence capabilities. Using the Microsoft Lync-qualified AudioCodes Mediant 3000 enterprise session border controller (E-SBC), the Kennedy Center was able to seamlessly migrate users of its existing PBX to Lync at a manageable pace.
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Rostrvm Solutions

Rostrvm Solutions used Mediant VoIP gateways to integrate a platform-independent predictive dialer solution with the existing Avaya-based telecoms infrastructure of a leading global beauty, fashion and home retailer with operations in the UK and India (external case study).
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Lancaster-Lebanon IU 13

Lancaster-Lebanon IU 13 improves productivity with Unified Communications solution from Dell Services using AudioCodes Mediant 1000 Modular Media Gateway
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Large Multinational Bank

The customer, a leading multinational bank, selected Genesys and AudioCodes to form the basis of its new contact center infrastructure. It selected AudioCodes media gateways to provide interconnectivity with the PSTN and other legacy telephony systems. It is also implementing AudioCodes’ Session Experience Manager (SEM) solution to monitor VoIP quality across the call center and proactively avoid potential issues which could result in a degradation of the service.
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MediaMind

MediaMind selected AudioCodes for extending its Microsoft Lync enterprise collaboration solution with cost-effective High Definition VoIP and Mobile VoIP connectivity.
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nfon

nfon, a leading ISP and provider of cloud-based enterprise PBX solutions selected the AudioCodes Mediant 800 Multi-Service Business Router (MSBR) as a CPE device providing connectivity for its customers throughout Germany and Austria. The reliability, flexibility and high performance of the Mediant 800 have enabled the company to offer a competitively priced solution while at the same time keeping operating expenses down.
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DongA Bank

DongA Bank in Vietnam selected AudioCodes gateways and IP Phones to provide reliable and flexible VoIP connectivity for its new enterprise communications system, based on a centralized, open-source Asterisk-based IP-PBX.
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New Belgium Brewing

The New Belgium Brewing Company, the third largest craft brewer in North America, migrated its communications infrastructure to Microsoft Lync and SIP Trunking with AudioCodes E-SBC.
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Major Indian GSM Operator

Long term technology partners AudioCodes and World Telecom Labs (WTL) successfully deployed a joint solution for one of the most recent new operators in the Indian GSM market. Using a new product from the two vendors which combines WTL’s extensive SS7 and VoIP signaling expertise and AudioCodes’ best-of-breed family of Mediant 2000 Media Gateways, the operator is able to easily connect its SS7-based GSM core network and a state-of the-art SIP-based Customer Care system. The highly cost effective system is being rapidly deployed all over the Indian sub- continent giving a high quality customer experience for subscribers anywhere on the network and supporting complex call transfer and routing scenarios, among other benefits.
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Public Sector Company

A large public sector organization in Mexico selected AudioCodes gateways to provide VoIP connectivity for its nationwide Microsoft Lync deployment. The gateways enable communication with existing legacy equipment and the PSTN, while the addition of Survivable Branch Appliance functionality at branch offices ensures uninterrupted service in the event of a WAN outage.
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Chiang Mai University

Chiang Mai University, one of Thailand’s leading academic institutions, selected AudioCodes Mediant 1000 Enterprise Session Border Controller (E-SBC) to provide reliable and secured SIP trunking for its new Toshiba Strata CIX IP-based communications system.
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