Elizabeth Gotto, Senior Vice President Global Contact Center Technology
A key requirement for Ticketmaster was to find a best-of-breed supplier that could deliver a gateway solution that could be used in all our global data centers, While at the same time, we wanted those same gateways to function as an Enterprise Session Border Controller (E-SBC) in the future
Elizabeth Gotto, Senior Vice President Global Contact Center Technology
AudioCodes has been one of the most reliable and stable components in the infrastructure
Blake Garrabrant, VP of Global Information Technology at SHFL Entertainment
SHFL’s migration/transition to Microsoft Lync went smoothly with little disruption to the business, partially due to our choice to work with AudioCodes for gateways and E-SBCs.
Blake Garrabrant, VP of Global Information Technology at SHFL Entertainment
AudioCodes gives us the flexibility to manage our global topology and enable us to work with local carriers to meet the needs of each facility
Wielligh Lambrechts, Senior Systems Administrator at Stellenbosch University
AudioCodes Mediant 1000 E-SBC met all our requirements to ensure the successful integration of our Lync platform with Skype Connect’s SIP Trunking service.
Fairoz Jaffer, Galdon Data Director
AudioCodes has proven to be an innovative partner and has added value and flexibility to many of our Lync sites.
Alan Levine, CIO, The Kennedy Center
With the AudioCodes session border controller in place, we could seamlessly migrate extensions and functionality from the PBX to Lync Server 2010 at a pace that worked for our employees and business.
Pejman Roshan, vice president product management, ShoreTel
The ShoreTel IN validation of AudioCodes E-SBCs expands the pool of compatible SIP Trunking service providers for ShoreTel partners. AudioCodes’ interoperability opens many cost-saving opportunities, ultimately allowing end-customers to choose the provider that best fits their communications needs.
Marty Parker, co-founder, UCStrategies.com
AudioCodes has correctly identified and addressed a challenge faced by customers as they migrate to Lync. AudioCodes One Voice for Microsoft Lync provides a ‘one-stop’ solution components source for both customers and Microsoft Lync voice partners. Enterprises can eliminate the time and coordination previously required to select, configure and deploy the devices and gateways needed for their UC pilots and rollouts.
Bill Vollerthum, President and Founder of Enabling Technologies Corp, a leading Microsoft Lync int.
Enabling Technologies has been successfully implementing Microsoft Lync projects with AudioCodes Gateways, SBAs and E-SBCs. Now with AudioCodes One Voice for Microsoft Lync, we are more competitive and efficient in the way we serve and support our Enterprise customers.
Diane Myers, Principal Analyst, VoIP, UC, and IMS, Infonetics Research
Our most recent report covering the Unified Communications market shows Microsoft continuing to have strong gains, attaining the #1 position in terms of Communicator licenses in the third quarter of 2012. AudioCodes One Voice for Lync offering is a broad complement of solutions to the growing base of Microsoft UC deployments.
Giovanni Mezgec, General Manager, Microsoft
We see the AudioCodes One Voice for Microsoft Lync program as an opportunity to accelerate deployment of voice-enabled Microsoft® Lync® deployments. Simplifying the buying, integration and support processes, enables quick realization of Microsoft Lync advantages. We are very pleased to have AudioCodes implement such a program and see clear benefits for our voice partners.
Diane Myers, Principal Analyst, VoIP and IMS at Infonetics Research
E-SBC sales were very strong in 2011, up 60% from 2010, and we expect this market to grow significantly over the coming years. AudioCodes’ installed base of enterprise gateways gives the company a competitive advantage, since it allows users to upgrade to SBC capabilities using existing assets.
Eric Krapf, Enterprise Connect program co-chairman
AudioCodes’ gateways and session border controllers (SBCs) are key enablers of enterprise success in implementing SIP Trunks, and so we’re excited to have AudioCodes as one of our Diamond Sponsors for the SIP Trunking Tour. AudioCodes’ subject matter experts and customers have valuable insights to share with our attendees, and I look forward to adding this important voice to one of the most critical discussions in enterprise communications today.
Jeff Gerardot, Interactive Intelligence VP of development
The AudioCodes Mediant 800 E-SBC plays an important role in providing access to secure SIP trunking, remote agent features, and the ability to integrate CIC with mobile devices. The E-SBCs will play an increasingly important role in providing connectivity to highly distributed businesses in particular.
Jeremy Duke, Founder & Principal Analyst, Synergy Research Group
"Synergy believes that the Enterprise – SBC market will see significant growth in 2011. Further, we believe that AudioCodes is in an advantageous position to leverage this emerging market trend" (Carrier VoIP Worldwide Q4 2010 Market Share Analysis)
Ollie Clapinson, Solutions Designer, Unified Communications at BT Global Services
“AudioCodes’ Mediant platform makes it possible to perform the transcoding at the customer’s premises, simplifying the integration of OCS, and now Lync, with other enterprise telephony platforms, and with cloud-based SIP services, such as BT Onevoice. Because of the modular design of the Mediant 1000, we can also provide a seamless migration path from ISDN to IP-based voice services, on the same chassis, by simply enabling the E-SBC feature."
Jeremiah (Jerry) Caron, Vice President, Current Analysis
"AudioCodes is in a good place with regard to enterprise SBC applications, with a strong set of customers and partners thanks to its gateways business. The technology heritage and track record could put the company in a unique position"
Ilkka Salomaa, Lead Architect, Tieto
"AudioCodes’ Mediant 3000 E-SBC platform is a critical component of the service as it allows us to offer end customers a complete, reliable and scalable cloud-based enterprise voice solution at low cost. The flexible nature of the Mediant 3000 means that new customers and service providers can be added to the service rapidly and seamlessly."
Mikko Silonsaari, Senior Service Architect, Tieto
"AudioCodes’ E-SBC products offer exactly what we were looking for in terms of features and manageability. With AudioCodes’ extensive experience in achieving interoperability with Microsoft and other vendors, the Mediant 3000 was the perfect choice for us to offer reliable and secure SIP trunking services to our UC customers."
Mr. Chatree, Building Manager at Uniloft Properties Perfect
Chiang Mai University relies heavily on its telephone system for student communications, both internal and external. With Toshiba’s CIX and AudioCodes’ E-SBC solution in place, students and staff at CMU enjoy an improved communications experience. By connecting to TRUE’s SIP trunking solution, communication with external parties is faster and much more cost-effective.
Koh Gee Fou, Senior Manager of Toshiba Singapore Pte.Ltd., Unified Communications Systems Department
Toshiba’s Strata CIX together with AudioCodes’ E-SBC for SIP Trunking offer customers a cost-effective, easy-to-deploy and easy-to-manage solution that can transform customers’ business communications efficiently. The Mediant 1000 E-SBC was the perfect solution to connect CMU to the TRUE SIP trunking network as it offered seamless interoperability with both our own Strata CIX platform and TRUE’s softswitch.
Jacques Loubser, CIO at BCX
As part of our company-wide deployment of Lync as our Unified Communications platform, we selected AudioCodes’ suite of solutions for enabling voice connectivity. With AudioCodes, we were able to acquire gateways, SBCs, SBAs and IP Phones from a single vendor, resulting in lower cost of ownership.
Richard Barton, Director, Product Management, at Genesys
AudioCodes Mediant E-SBC architecture is closely aligned with Genesys strategy to migrate legacy call centers to our state-of-the-art and standards-based SIP contact center software. AudioCodes E-SBC plays an important role in securing connectivity to SIP trunking and remote agents, and provides the ability to integrate SIP server with mobile devices. In addition, we see E-SBCs playing an increasingly important role in providing connectivity to highly distributed businesses.
Richard Barton, Director of Product Management at Genesys Telecommunications
At Genesys, we know that contact centers are heavily dependent on both inbound and outbound telephone traffic, making them very sensitive to the reliability and costs of those services. Achieving certification by AT&T of IP Flex Reach with AudioCodes Mediant E-SBCs, along with Genesys, will make our contact center customers more cost competitive, while maintaining utmost reliability.
demarcation point between the business’s VoIP network and Service Providers’ SIP-based services.
