Calidad, seguridad y medio ambiente

AudioCodes Quality Management System (QMS) Policy:

Being aware of the subject of quality and the need to meet market and customer requirements and satisfaction, AudioCodes has decided to adopt the ISO-9001:2000 and ISO Guide 9000.3:2004 in all areas of activity
The QMS implemented at AudioCodes ensures that in every element of its activity, the applicable and affirmative quality requirements shall be firmly and continuously applied, as described in the company’s Manual
AudioCodes’ management has a responsibility to its customers to carry out this policy in detail, by applying and maintaining the Quality Management System as described in the company’s Manual

AudioCodes Occupational Health and Safety Management System (OHSAS ) Policy:

AudioCodes' management is committed to its employee’s occupational health and safety. In order to achieve this goal, management has decided to adopt and apply OHSAS-18001 requirements
The inclusion of OHSAS-18001 in the company ensures that in every element of its activity, the applicable and affirmative safety requirements shall be strictly and continuously applied, as described in the company’s Manual
In order to control, maintain and prevent safety events in the company, management nominated internal Safety Trustees, a Safety Committee and hired a professional Safety Appointee to control and instruct all those involved

AudioCodes Environmental Quality Management System (EQMS) Policy:

AudioCodes’ management is acutely aware of the global efforts invested in reducing damage to the environment and the fact that environmental resources are public resources. It is the policy of AudioCodes’ management to participate in this effort to the extent relevant to its activity and products. Being aware of these needs, the Company has adopted ISO-14001 in all its areas of activity
AudioCodes is committed to prevent environmental pollution and damage and to strive for continuous improvement of its environmental performance. In order to achieve the goal of sustainable development, AudioCodes shall periodically measure its environmental performance and use the data to support its improvement activity
AudioCodes is committed to proactively apply its EQMS Policy in the development, manufacturing, service and end-of-life stages of its products
The EQMS implemented in the Company ensures that in all elements of its activity, the applicable and affirmative environmental requirements shall be strictly and continuously applied, as described in the Company’s Quality, Safety and Environmental Management Manual
As part of its activity, AudioCodes will do its utmost to meet the requirements of all applicable environmental regulations, with the main focus on the European Union's RoHS and WEEE Directives and REACH Regulation.
AudioCodes management nominated AudioCodes’ Quality Assurance Director to be the focal point for this project and to be the authority to define and implement its EQMS. Regarding this subject, he/she shall report directly to AudioCodes’ CEO

Management commitment to quality, safety and environmental quality

Ensuring the company’s leading position as supplier of products and technology in the field of packet voice communication
Continuous improvement of products, customer satisfaction, and the company's business development
Constant improvement of the professional standard of company employees
Continuous improvement of the employees’ workplace safety and pollution prevention
Abiding by occupational health and environmental laws and regulations relevant to company activities, as well as additional requirements as defined by company management
Defines quantitative, measurable targets related to safety and environmental elements, and conducts surveys from time to time

Downloadable Quality Documents

Quality Requirements from Suppliers