Unified Messaging for Carriers - Market Requirements

Fax and voicemail continue to be core communication technologies for a wide range of service provider customers. Delivering these messaging technologies into one common message store is the objective of Unified Messaging (UM) and a highly valuable enhanced service for service providers. A common interface for message access, organization and long term storage are the key benefits of UM. A number of service providers view UM as a solution to finally eliminating aging voicemail servers and add revenue-generating fax features.

Unified Messaging for Carriers - AudioCodes Solution

• AudioCodes IPmedia Media Servers enable service providers to leverage AudioCodes IPmedia resources for prompting, recording, playback, digit collection and faxing. The AudioCodes’ IPmedia resources do the processor-intensive work to improve density and scaling
• AudioCodes Mediant and MediaPack Media Gateways enable service providers to connect IP-based Unified Messaging platforms into the PSTN and into enterprise TDM PBXs
• AudioCodes’ IPmedia (IPM) & TrunkPack (TP) VoIP  Blades enable developers of Service Providers UM applications to leverage AudioCodes technology in order to speed up time to market and easily create scalable, carrier class, market ready VoIP applications.

Unifed Messaging for Carriers - Features

• Range of T1/E1s, T3 or OC3 interfaces – the correct interface for each application
• ISDN / CAS – full range of PSTN signaling protocols simplifies installations
• Wide range of voice coders – allows for message and prompt compression
• T.38 – fax conversion simplifies integrated fax messaging
• Tone Detection Features – off-load detection of tones from the application and improve scaling and density
• Advanced Call Progress Detection – enables outbound notification/call forwarding