Small and mid-tier operators of cable systems, rural telcos, internet service providers, and regional wireless providers are constantly challenged with ways to improve customer retention and increase revenue.

VoIP and other bundled offerings are widely recognized as a means to achieve these goals. Market analyst AMI Partners Inc. agrees, noting in a forecast that SMB hosted VoIP spending will surpass $1.56 billion by 2010. However, the cost, technical complexity and financial risks involved with building a VoIP solution from scratch have been outside the means of many operators and as a result, kept them on the sidelines.

This situation has allowed the unbundled VoIP operators to draw away customers and revenue while draining resources from the operator’s network.

Please join IBM, Broadsoft and AudioCodes for an informative webinar where they will discuss a combined effort to reverse this trend, and allow small and mid-tier operators to get off the sidelines and offer competitive VoIP services to their customers, growing revenue and customer loyalty; while reducing expenditures associated with time, power, space, capital and operational costs.