For any support queries regarding the integration of AudioCodes Gateways in the Microsoft Unified Communications environment, please proceed as follows:
Channel partners and customers under technical support contract: Please get in touch directly with your support contact at AudioCodes.
End customers are encouraged to contact their local equipment provider for product support.
All non contracted customers:
For non-critical issues: Please contact AudioCodes
For critical issues: Please call the AudioCodes global Technical support center using the following toll-free numbers, and mention you are integrating AudioCodes gateways into the Microsoft Unified Communications environment. contact AudioCodes support