Literally thousands of enhanced applications have been developed over the years for the legacy telecommunications infrastructure. From simple voicemail, to sophisticated contact center solutions, these Computer Telephony Integration (CTI) applications have built value on top of basic PSTN dial-tone, generating substantial revenue in both products and services. However, many of the CTI applications were developed using a restrictive and hard-to-learn architecture that limits the developer’s choices in operating systems, choice of technology suppliers and incurs other serious restraints.
AudioCodes has solved many of these limitations by leveraging SIP to standardize the interfaces between functional blocks, whether they are DSP boards, separate servers or software modules.
Advantages of the SIP Architecture:
Industry Standard Interfaces – by leveraging open protocol standard of SIP (RFC 3261), NetAnn (RFC 4240) and MSCML (RFC 4722), developers have access to a wide range of products, each offering different capabilities from various vendors – all sharing common interfaces.
Operating System and Platform Independence – by using SIP as a control protocol and not using proprietary device drivers, virtually any operating system and any hardware platform can be used to create applications.
Broad Packaging Options – applications based on the SIP architecture can leverage a wide range of physical packaging options. From PCI-based commercial servers, to AdvancedTCA and other blade server form factors, to pre-packaged appliances.
Scaling – the SIP architecture solves a number of scaling issues. Application servers can manage multiple media gateways and/or multiple media servers – allowing the integrator to scale up or down over a very broad range.
Agility – because the SIP architecture is more modular, application modifications can be implemented and tested quickly, eliminating many of the exhaustive cycles of testing and debugging.
All of these advantages add up to a very compelling argument for adopting the SIP architecture.
AudioCodes has a number of high-performance SIP-enabled media gateway and media resource products that can help developers leverage the advantages of the SIP architecture in migration of your application.
For more information on SIP products, access to whitepapers, valuable reference materials and helpful webinars, visit our dedicated webpage at www.audiocodes.com/breakfree and break free from the restraints of the legacy CTI architecture!