Mobility – What does this buzzword mean?
The current recession and financial challenges that are being experienced globally have motivated Enterprise IT managers to search for advanced economical technologies that will enable additional cost cutting in telephony services. The unstable economic climate is not the only trigger for pursuing cost-effective telecommunication technology; working away from the office or working at a non-corporate primary desk has become common practice. An example is that of a salesperson using his cellular phone while on the way to a customer or while at a customer’s premises. “Tele-workers” work from home and assist customers by using their laptop and a soft-phone. Another example is that of a CEO resting in a hotel room and calling home via his mobile.
However, at the same time customers expect a greater responsiveness and being far away from the office is not an acceptable excuse for delays. The challenge is to provide productivity and service continuity in an economical manner, regardless of the work style and the actual geographical location.
Mobility - A Key Element in Today’s Work Environment
Mobility applications aim to answer a variety of challenges presented by today’s business world requirements. These applications increase employee productivity by keeping them “online” in a cost-effective manner and approachable regardless of their geographical position.
Legend:
Mobility applications are implemented using a Client-Server architecture. A centralized server is installed at enterprise premises or alternatively located in the service provider’s site, giving mobility services to remote clients that are installed on users’ Dual-Mode Mobile Phones or PDAs. The communication between the client and the server is handled through Wi-Fi or GSM, based on availability or cost-effectiveness.
The client application enables the user to experience all the PBX features that are available on the desktop phone, such as conferencing, call forwarding, follow me, address book etc. In addition the user can set the same phone number, with the same voicemail, as their fixed office line for their Mobile device regardless of actual location globally.
Capitalizing on the dual operation mode feature offered by today’s mobile phones and PDAs, travelers can initiate a phone call via the Wi-Fi network without being charged with skyrocketing international calling fees. The result is more productivity wherever you are at a fraction of the cost.
Mobility can also provide the user with a single number and a single voicemail - benefiting from all the office telephony advantages globally - traditional office boundaries are no longer relevant but in our mind.
AudioCodes VoIP Solution - The Ideal Match for Mobility Applications
AudioCodes offers a variety of VoIP solutions that are an ideal match for advanced Mobility application requirements:
Mediant™ 1000 Multi-Service Gateway (MSBG):
AudioCodes MSBG product series functions as an advanced and feature-rich platform for 3rd party Mobility application deployment. While the Mobility application is installed in the integrated server (the OSN – Open Solution Network Server), the enterprise can utilize and reuse the MSBG VoIP Gateway functionalities, Data and Voice security modules in a single box, enjoying unified management and a provisioning interface.
AudioCodes High Definition IP Phones:
AudioCodes High Definition IP Phone Series offers a new dimension of voice call quality and clarity for the Enterprise and Service Provider markets.
These cutting-edge IP Phone devices can accommodate 3rd party Mobility clients and provide telephony services as well as additional advanced mobility features in High Definition level.
AudioCodes Solution Partners
AudioCodes maintains a list of certified partners who offer advanced Mobility applications using AudioCodes various platforms. The high compatibility level between the solution partners’ Mobility applications and AudioCodes MSBG platform, in addition to extensive experience gained in joint projects globally, guarantee a smooth, fast and reliable integration and operation process.
For further information regarding AudioCodes offering please visit AudioCodes website: www.audiocodes.com