AudioCodes Session Experience Manager (SEM) is an intelligent analysis tool used to monitor the quality of Voice over IP calls within the enterprise network and its connecting trunks to service providers. By leveraging SEM, IT managers and administrators of hosted and managed services get a detailed view of the quality of voice traffic, allowing them to quickly identify, fix and prevent issues that can affect the voice calling experience at the enterprise.
 

AudioCodes Element Management System (EMS) is an advanced solution for standards-based management of VoP networks, covering all the areas vital to the efficient operation, administration, management, and provisioning (OAM&P) of the Mediant and MediaPack Series VoIP Gateways. The AudioCodes EMS enables Network Equipment Providers (NEP) and System Integrators (SI) the ability to offer end-users rapid time-to-market and inclusive, cost-effective management of next-generation networks.