Value Added Applications

The InTouch Enterprise Edition platform delivers a feature-rich, reliable and cost-effective communications solution for small and medium sized businesses. InTouch Enterprise Edition combines the award winning Mediant 1000 MSBG and selected IP- communication applications. InTouch Enterprise Edition uses the Mediant 1000 platform’s abilities to provide a single box stand-alone solution for single or multi-branch small and medium businesses. Enterprises can migrate to a hybrid TDM-VoIP environment or to a fully converged VoIP-ready solution using the Mediant 1000 powerful OSN host processor, which can run communication applications, such as IP-PBX and Value Added Services (VAS).

InTouch for Service Providers is an IP-based, email-centric and Telco-grade platform conforming to service providers’ requirements for high-availability, reliability, scalability, and security. InTouch can smoothly scale from a very small system to a system with millions of subscribers based on the same software and architecture, while enabling a rich suite of applications of all types and sizes. The InTouch open architecture is based on industry-standard protocols, facilitating interoperability and integration with best-of-breed, third-party applications. 

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InTouch Conferencing Service supports Ad hoc, Scheduled and Bridge functionalities. Preparing a conference call is simple. While arranging a scheduled conference for enterprise scale attendees, it is possible to distribute invitations and reminders whilst selecting your specific preferences. Bridge conference is always-on conference-ready-bridge. By simply dialing a specific dial-in access code, you can share the same conference bridge, with no need for prior preparations. Conference moderators are flexible as they are able to control any stage of the conference including the type of call (lecture-only, conversation), state of the conference, lock/unlock and many additional features. A moderator may control either of the conferences by using a feature-rich web client or directly from the phone. The Web User Interface can be adjusted to suit the enterprise’s needs, which is comprised of branding, labeling, localization and customization. An Ad hoc conference requires the entering of a random access code (chosen by the first caller) and dialing it as dial-in access code by all the rest of participants. Ad hoc conference doesn’t include conference moderation.

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InTouch Connecting gives service providers a frame for advanced applications that generate outbound transactions driven by user-content. InTouch Connecting offers services such as IPTV Advertisement Communication Add-on, Web Advertisement Communication Add-on, Content Promotion, and Emergency Broadcast. The services communicate with end user devices, allowing service providers to gain new revenue streams, and increase content usage.

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The InTouch Piccolo is an all-in-one integrated solution targeted for all types of service providers and networks, with a powerful suite of commercial VAS solutions and an evaluation package with additional innovative services. This enables service providers to launch an entry-level solution that may scale as the service grows, at a reduced cost, low risk and short time-to-market.