InTouch VoicemailPlus
The InTouch VoicemailPLUS service (Visual Voicemail) is an enhancement of OPENVoicemail and provides visual access to the mailbox. Subscribers are able to navigate through their voice and fax messages via graphical user interfaces using Web–based clients before listening to messages. Try it now
The InTouch VoicemailPLUS service enhances the OPENVoicemail service by providing visual access to the voicemail mailbox. VoicemailPLUS offers enhanced voicemail functionality including visual access via Web, IPTV, or mobile data devices. With the VoicemailPLUS service, voice and fax messages may be analyzed prior to selecting which message to listen to or view. Using mobile clients, messages can be retrieved and managed via 2.5/3/3.5G or VoIP networks to stimulate data traffic and services. VoicemailPLUS offers a distinctive iTV client utilizing Set-Top Box (STB) capabilities to display Web content and allowing subscribers to view and respond to their messages via their television sets. VoicemailPLUS subscribers can instantaneously enter their mailbox and navigate between all types of messages via a simple and intuitive web-based user interface. Voicemail provisioning settings are also available via the Web interface, including the recording of personal greetings, mailbox configuration, set up of SMS notification and address book management.
InTouch provides the capability to offer the VoicemailPLUS service, in a hosted model, supporting a multi-tenant environment and with delegated administration tools and group-oriented features. The hosted VoicemailPLUS service is suitable for all business sizes – SOHO, SMB, SME and Enterprise. The Web User Interface can be adjusted to suit the enterprise’s needs, which are comprised of branding, labeling, localization and customization.
- Telephony User Interface (TUI) access - A complete message management supporting voice and fax message types, (e.g. reply, forward to email or phone destination etc.)
- Web-based Visual clients - Ability to view voice and fax messages from any device with browsing capabilities (e.g. PC, Mobile, and TV)
- Web interface – Provides access via the Internet on any standard browser
- IPTV interface – Provides access via a TV screen utilizing the Set-Top Box capabilities to display Web content
- Mobile client – A Java-based or an XHTML application which enables access to the mailbox via the data network (3G, GPRS, etc.)
- Web Call back - Return a call directly from the Web Inbox to the caller who left a message
- Enhanced notification capabilities - Obtaining notifications about incoming new voice and/or fax messages. Notifications may be sent to one or more destinations, (e.g. SMS, Email address, pager).
- Address book - Integrated address book including contacts and mailing lists
- Advanced web-based self provisioning – Managing Web client preferences, mailbox greetings, rules for receiving notifications etc.
- Optional features: SMS notification/Compose, Fax-in/Out, Family mailbox, MMS, Visual Mobile client
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Datasheets
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Mailbox Application
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