An innovative cloud-driven application for companies and organizations allowing voice-based dialing and routing.
Improving internal communication between employees and staff as well as external calls to suppliers (outbound) or from customers (inbound), VocaNOM provides the ultimate answer for the problem of managing multiple business contacts and dialing on the go.
Just dial by voice. The organizational phone directory is fully synced into the cloud alongside the smoothest speech recognition algorithms designed by AudioCodes. Altogether, VocaNOM makes your business calls simpler and friendlier than ever!
AudioCodes' VocaNOM features and benefits:
- Zero-time installation and functionality
- Seamless compatibility with all of PBXs and IP-PBXs
- Automatic synchronization of organizational contacts using Lightweight Directory
- Access Protocol (LDAP) connection to an Active Directory or any Excel file
- Comprehensive and friendly configuration and management tools
- Driven by a public cloud platform (AWS), allowing increased availability and scalability in multiple geographic locations
- High-level security for all system aspects
|Size of Organization||Up to 25,000 employees|
|Automatic Update of LDAP||Automatic and dynamic updates from Active Directory or Excel file|
|Name: Recognizing name of the person or department (including nick names)|
|Errors: Error handling, including duplicate names|
|Call Routing||Routing calls to various destinations: office, mobile, home, fax.|
|Voice Prompts||Prompts with recorded names|
|Privacy rules||Privacy rules (based on origin of call)|
|Languages||Hebrew, English (US), Russian, Spanish and German|
|Integration with PBX||SIP (Using SBC), FXO|