Quality, Safety & Environment

AudioCodes Quality Policy

AudioCodes’ vision is to be the innovative leading supplier of converged VoIP & Data solutions for service providers and enterprises worldwide.

A key factor for achieving this objective is for all employees to adopt and implement the following principles, in accordance with the requirements of ISO 9001:2015:

  • Compliance with applicable requirements by ensuring that customer and applicable statutory and regulatory requirements are determined, understood and consistently met.
  • Focus on enhancing customer satisfaction.
  • Continual improvement of our Quality Management System (QMS).
  • Identification and management of risks and opportunities that may affect the quality of products and services.

AudioCodes’ management is committed to implementing the above principles and to do the following:

  • Take responsibility and be accountable for the implementation and effectiveness of the QMS.
  • Establish quality objectives and follow up on the attaining of these objectives.
  • Promote the use of a systematic process approach and risk-based thinking.
  • Review the suitability and effectiveness of this policy and the QMS on a periodic basis.
  • Communicate the importance of an effective QMS and compliance with its requirements.
  • Ensure that the resources needed to maintain and manage the QMS are available.

AudioCodes Occupational Health and Safety Policy

  • AudioCodes’ management is committed to its employees’ occupational health and safety and to comply with all applicable health and safety legislative requirements.
  • To achieve these goals, AudioCodes’ management has decided to adopt and apply OHSAS-18001 requirements and to establish and maintain an Occupational Health and Safety Management System (OHSMS).
  • AudioCodes’ management is committed to the continual improvement of the OHSMS.
  • A detailed safety plan will be prepared annually, based on a risk survey. This plan will include the required training, drills and checks.
  • The plan will be followed up by management review meetings, on at least a yearly basis.
  • AudioCodes’ management will ensure that safety objectives are established and followed.
  • AudioCodes’ management will ensure that the resources needed to maintain and manage the OHSMS are available.

AudioCodes Environmental Policy

  • AudioCodes’ management is aware of the global efforts invested in reducing damage to the environment and in minimizing the use of scarce natural resources.
  • AudioCodes’ management is committed to contributing towards environmental preservation with relevance to its activities and products.
  • AudioCodes is committed to complying with applicable statutory and regulatory requirements and to do the utmost to meet any other environmentally oriented requirements raised by our customers or by other interested parties.
  • To achieve these goals, AudioCodes’ management has decided to adopt and apply ISO -14001 requirements and to establish and maintain an Environmental Quality Management System (EQMS).
  • AudioCodes’ management is committed to the continual improvement of the EQMS.
  • AudioCodes’ management will ensure that environmental objectives are established and followed.
  • AudioCodes’ management will ensure that the resources needed to maintain and manage the EQMS are available.

Downloadable Quality Documents


 Quality Requirements from Suppliers

 

AudioCodes Certificates
AudioCodes LTD - ISO 9001:2008 Certificate
ISO 9001 Certificate (LTD)
AudioCodes INC - ISO 9001:2008 Certificate
ISO 9001 Certificate (INC)
AudioCodes LTD - ISO 14001:2004 Certificate
ISO 14001 Certificate (LTD)
AudioCodes LTD - OHASAS 18001:2007 Certificate
OHSAS 18001 Certificate (LTD)
AudioCodes LTD - Integrated Certificate
Integrated Certificate (LTD)