SIP Trunking with ShoreTel

AudioCodes Enterprise Session Border Controllers (E-SBCs) enable SIP Trunking with a number of certified SIP Trunking Service providers. E-SBCs play an important role in SIP Trunking implementations with ShoreTel, delivering enhanced SIP security and wide interoperability.

SIP Trunking with ShoreTel, facilitated by AudioCodes E-SBCs
 

Features

• Scaling from a few to thousands of ports, remotely configurable and manageable.
• Survivability via PSTN Fallback , Life-Line and Stand-Alone Survivability capabilities for maximum reliability during power outages and IP network disruptions.
• Media Gateways and E-SBCs share a single core architecture for a uniformed software release, configuration and provisioning.
• Carrier-grade reliability and quality.
   

Benefits

• Broad interoperability enables greater flexibility and more advanced network architectures
• Single, scalable solution that simplifies enterprise deployments
• Simplified and common management reduces training and support
• Common hardware platforms keeps costs down and reduce capital investment.

Expansion with AudioCodes Analog Gateways

In addition, AudioCodes analog gateways offer an easy growth path for ShoreTel implementations, allowing analog POTS and PSTN expansion in a modular architecture based on SIP.

ShoreTel and Microsoft Unified Communications with AudioCodes

ShoreTel’s unique purpose-built distributed voice architecture forms the heart of the unified communications platform, allowing for its rich feature set and highly reliable distributed voice services. Along with IP telephony, contact center, and unified communications services, it scales with plug-and play ease across as many sites as needed.

ShoreTel’s integration with Microsoft Lync, Office Communication Server (OCS) and Microsoft Exchange server gives workers new ways to increase productivity and collaboration without having to change their habits. Users simply access telephony, IM, and presence capabilities directly from within Microsoft Outlook, Microsoft SharePoint and Microsoft Office applications. They also can control their ShoreTel IP Phone from within Microsoft Office Communicator (MOC), helping to ensure smooth connectivity across their entire work environment.

Microsoft Unified Communications Integration, facilitated via AudioCodes Media Gateways

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The ability to use either ShoreTel Call Manager or MOC for these functions gives users the best of both worlds. For instance, a company’s sales and marketing groups may prefer MOC because they are already familiar with the application, while its call center and operators enjoy and rely on the advanced telephony capabilities of ShoreTel Call Manager.

AudioCodes is widely recognized as “the Lync Voice Experts”, was chosen as the 2011 Microsoft Voice Gateway Partner of the Year and holds Microsoft Gold Certified Partner status.

For more details on any of the above integrations, see the application notes available on the Download tab.