IP Contact Center Infrastructure
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Contact Center for Enterprises
AudioCodes provides a comprehensive set of products which are suited for Contact Center deployments including VoIP-PSTN connectivity, distributed contact center enablement and high density trunking. -
Genesys Call Center
AudioCodes provides a suite of Enterprise and Carrier-grade Media Gateways and IP Phones required to run Genesys Labs IP enabled software suite -
Avaya DevConnect SIP Certified Gateways
AudioCodes products are fully certified to interoperate with Avaya’s Communication Manager and SIP Enablement Services, and can be plug-n-play with Avaya’s IP-PBX’s and Conferencing solutions -
Hosted Contact Center
AudioCodes provides a set of products which are suited for Hosted VoIP Contact Center deployments including Media Gateway, Media Server & Session Border Controller products and technology -
Genesys SIP Select
AudioCodes has been selected by Genesys as the sole supplier of approved media gateways for its SIP Select program. -
Interactive Intelligence CIC
AudioCodes provides advanced network connectivity solutions for Interactive Intelligence Customer Interaction Center (CIC) deployments.