Established in 1972, Coordinated Systems, Inc. has consistently evolved its solutions over time and its business has thrived on building high quality long term relationships with customers and partners.
CSI's flagship product, Virtual Observer (VO), is a call recording and quality assurance solution for call centers. VO is making inroads against the main competition by offering a robust, user friendly feature set that provides high value and exceeds client requirements and enhances client satisfaction.