Enabling Technologies Corp. is a global IT consulting practice specializing in Microsoft Exchange messaging architecture. Established in 1992, they built their distinguished reputation on leveraging client’s messaging investment for maximum ROI. Their core competencies for leveraging Exchange are concentrated in the areas of voicemail, fax, email, IM, electronic archival and content monitoring, anti-spam, and wireless applications.

ETC DevCorp – etcMWI
message waiting indicator (red light on phone) for Microsoft Exchange Server 2007

With the introduction of Exchange 2007, Microsoft added voicemail and inbound fax to the types of messages that an Exchange organization can natively handle.  The voicemail functionality created by the Exchange 2007 Unified Messaging role provides a useful and rich experience, including such features as Outlook Voice Access and speech-enabled auto attendants.

However, there are no provisions in Exchange 2007 for lighting the Message Waiting Indicator (MWI) light on PBX desk phones.  For some organizations, particularly those organizations in which some users are assigned phones but not computers, fully functional MWI is mission critical.
 
ETCDevCorp’s etcMWI version 3.1 is designed to solve this problem, using technologies native to Exchange 2007 and utilizing the existing Voice over IP infrastructure required by an Exchange 2007 Unified Messaging implementation.

In addition to MWI, the etcMWI 3.1 platform provides text or voice notification to end users when the user receives a new voice mail.