Majuda® is a leading provider of Enterprise Call Recording and Quality Management Solutions for enterprises and contact centers. Majuda boasts the first to market Pro-active site monitoring tool, Majuda® Alert that allows their customers to benefit from a constant monitored recording environment. Majuda’s product innovations include an offering to hosted solution providers (Majuda® Cloud), which enables these providers to give their customers access to a secure, Enterprise Call Recording Solution including Quality Management. Majuda® Remote Link enables customers with multiple branches to securely centralize their calls and keep those records up to date on a scheduled or real-time basis. Majuda also boasts a compliance module which is targeted at those organizations obliged to be PCI-DSS 2.0 compliant as well as HIPAA and others. Majuda® Corporation continues to innovate and set new standards in Call Recording.
AudioCodes Interoperability Overview
Majuda has integrated AudioCodes' SmartWORKS enabling technology into its Call Recording and Quality Management System. The Majuda system uses all of AudioCodes SmartWORKS TDM cards including NGX, DP, DT and LDA products, along with the IP products including IPX and HPX. Through AudioCodes Interoperability, Majuda is capable of interfacing with Digital PBX Extensions, IP PBX Systems, SIP Trunks, Digital Trunks and a host of analog interfaces.