SAP Labs Finland is a leading European provider of IP contact center software solutions for fixed and wireless network environments. It offers open all-IP communications server architecture for unified queuing, prioritizing, and routing for all types of contacts cost effectively. At the same time it provides a clear migration path to meet future needs. With SAP Labs Finland technology, the customers are able to achieve a complete end-to-end enterprise communications solution linking together business centric systems and multi-network terminals.
LTRT-12290 Mediant SBC for Colt SIP Trunk with SAP Contact Center Configuration Note.pdf (PDF, 1.3MB) Release Date: Apr 30, 14