The continual acceptance of hosted, SaaS, and managed services has translated into exponential growth opportunities during the last 12 months, with an ever-increasing number of service providers offering hosted communications solutions for SMB and SME subscribers. This follows the general trend to “cloud” services, allowing customers to rent the services they need, when they need them. BroadSoft BroadWorks software suite is widely recognized by service providers around the globe as a premium foundation for their hosted communications services environment.

Small and Medium Businesses leverage AudioCodes MediaPack MP-11x FXO/FXS gateways or the modular Mediant 1000 media gateway to both interface to the PSTN and to their existing TDM equipment.  In this configuration, the existing PSTN services are retained at the customer’s premise and the BroadSoft feature server controls the call handling and traffic in a hosted environment. 

Larger businesses and enterprises leverage a similar configuration, but utilize the AudioCodes Mediant 1000 MSBG to interface the PSTN, the customer’s existing TDM equipment and IP Phones.   The MSBG combines a WAN interface, router and media gateway into one unit, reducing the number of devices at the site and simplifying the installation. In this configuration, the BroadSoft feature server controls the call handling and traffic in a hosted environment.

BroadSoft and AudioCodes have worked closely together to simplify the deployment of hosted services for SMB/SME, tightly integrating AudioCodes products into the BroadSoft BroadWorks environment. 

Tight BroadSoft Device Manager Integration

AudioCodes CPE media gateways and IP Phones have been certified with BroadSoft Device Manager, automating the CPE device configuration process, firmware downloads, and inventory management.  As a result, service providers realize reduced CPE device configuration errors and faster deployments.
 

Embedded BroadSoft PacketSmart Agent

By embedding the BroadSoft PacketSmart Agent into customer premise equipment,  network managers are able to remotely measure network performance and isolate performance issues without expensive additional test equipment or truck rolls.  (The embedded PacketSmart agent is optional on the Mediant 1000)
 

Benefits of using AudioCodes products in BroadSoft deployments:

AudioCodes Media Gateways support a wide diversity of TDM Interfaces and protocols
• E1/T1/J1, DS3/T3, OC3, BRI, FXS, FXO
• PRI, CAS, Loop Start, Ground Start and many other protocols
• Compatibility with a wide range of PBXs and Central Office switches

Survivability with Stand Alone Survivability (SAS) built-in - improves reliability and reduces risk

Multi-Service Business Gateways – Simplification at Customer Premise
• MSBG products combine WAN interface, router, firewall, ALG, SBC, QoS and Gateway in one compact device
• Fewer boxes, cables and power cords at Customer Premise
• Less costly than separate devices
• Easier to install, configure, support and maintain

MSBG, Gateways and IP Phones - All from one vendor
• Reduces purchasing, training and maintenance costs

Superior Voice Quality
• AudioCodes passed all 12 tests at ETSI Speech Quality Test Event

Reliability and Stability
• Excellent track record of software stability and control processes
• High MTBF ratings

Strong Distribution Network

Financially Stable Company