InTouch Messaging

InTouch Messaging Services allow broadband, mobile and fixed line service providers and operators to offer subscribers the convenience of receiving, accessing, responding and managing of all their messages (voice, video, fax and email) through a single mailbox. Subscribers receiving this service are comprised of enterprise and residential users.

Next Gen Messaging Services

InTouch Messaging Services are designed to interoperate with various types of Telecom providers: Cellular operators and Cable/MSO, VoIP and Fixed-line providers. Triple and Quad-players in the cable environment and providers who adopt the IMS architecture will find a lucrative offering with InTouch Messaging Services to meet their demands for IPTV solutions and for Fixed-Mobile-Convergence (FMC).

OPENVoicemail

OPENVoicemail is the natural progression of the recognized standard voicemail service that subscribers have become accustomed to over the past few years. OPENVoicemail maintains all standard voicemail features and additional enhanced services that boost subscriber usage and satisfaction thereby generating new revenue streams for the service provider. The OPENVoicemail mailbox includes voice and fax calls completion, Message Waiting Indication (MWI), greetings and enhanced capabilities such as, empty call capture, callback (call
return), voice to MMS, family mailbox, personal settings, and SMS notifications of new incoming messages.

VoicemailPLUS

VoicemailPLUS takes the OPENVoicemail service one-step further by providing visual access to the voicemail mailbox. VoicemailPLUS offers enhanced voicemail functionality including visual access via Web, IPTV, or mobile data devices. With the VoicemailPLUS service, voice and fax messages may be analyzed prior to selecting which message to listen to or view. Using mobile clients, messages can be retrieved and managed via 2.5/3/3.5G or VoIP networks to stimulate data traffic and services. VoicemailPLUS offers a distinctive IPTV application allowing subscribers to view and respond to voice and fax messages through their television sets. The IPTV application enables subscribers to receive on-line notifications of new messages while watching TV. Subscribers can instantaneously enter their mailbox and navigate between all types of messages via a simple and intuitive user interface. Voicemail provisioning settings are also available via the Web interface, including the recording of personal greetings, mailbox configuration, set up of SMS notification and address book management.

Unified Messaging

Unified Messaging is the most advanced of all messaging services. It combines all types of communications and media (email, fax, voice, and video) and all kinds of devices (mobile and fixed-line phones, television, PCs and PDAs), into one unified mailbox. Unified Messaging enables flexibility of handling messages including forwarding of voice and fax messages to an email address, sending email to a fax machine, using an address book and message archiving. Unified Messaging supports the management of incoming calls and advanced message notification and delivery.