AudioCodes BusinessPLUS with Avaya Software Communication System (SCS)

AudioCodes BusinessPLUS with Avaya Software Communication System (SCS) - Solution Description

AudioCodes BusinessPLUS with Avaya SCS combines leading edge solutions from two companies who have been delivering voice and unified communications solutions to the market for decades.  Innovative unified communications software, based entirely on open standards, from Avaya, has been embedded on the award-winning AudioCodes Mediant 1000 Gateway for a tightly integrated unified communications system to meet the requirements of offices (single or multisite) with fewer than 250 users per system.

The combined solution includes:

• SIP-based IP call server with support for a range of hard clients, soft phone and application plug-ins
• Full suite of UC applications including:
  • Unified messaging
  • Secure presence and instant messaging
  • Audio and video conferencing
  • Auto attendant (corporate and personal)
  • Basic contact center capabilities
  • Integration with Microsoft Outlook and IBM Sametime / Lotus Notes
  • Communications-enabled business processes
• PSTN gateway including support for T1/E1/PRI, BRI, FXO and FXS interfaces

The Mediant 1000 is a modular gateway which supports a variety of FXO, FXS, BRI and T1/E1/PRI voice interfaces.  It also has an embedded Intel-based application server preloaded with the Avaya SCS software suite.

AudioCodes BusinessPLUS with Avaya Software Communication System (SCS) - Value Proposition

Economics:  The AudioCodes BusinessPLUS with Avaya SCS solution can save customers over 30% on hardware costs when compared to purchasing each gateway type (T1, FXO and FXS) and the server independently.  In addition, yearly maintenance expenses can be reduced by approximately 20% by streamlining the amount of hardware required.

Simplified management and troubleshooting:  Through consolidation, network operators can also simplify their network.  Advantages include simplified software upgrades, faster troubleshooting, reduced power consumption and less real-estate requirements.

Simplified installation and configuration:  Many of the tedious installation and configuration processes are automatic with Avaya SCS, including the auto-discovery of IP telephones.  This saves time and reduces errors, making installations quicker and less likely to need follow-up visits for support.

Simplified UC deployment:  The BusinessPLUS solution with Avaya SCS delivers all the voice components you need to support unified communications in offices with fewer than 250 users.  This includes full unified communications call server functionality, FXO, FXS and/or T1/E1/ PRI gateway connectivity options, a full featured soft client with choice of IBM®Lotus Notes®/Sametime or Microsoft Outlook application plug in and optional optional IP phones from either Avaya, Polycom, or AudioCodes.

AudioCodes BusinessPLUS with Avaya Software Communication System (SCS) - Solution Components at a Glance
 

• Avaya SCS Unified Communications Software – Avaya SCS is an easy to use, easy to manage software-based unified communications system based entirely on open standards. SCS not only provides a robust suite of VoIP capabilities, it also provides robust unified communications (UC) capabilities, including secure presence and instant messaging, integrated voice conferencing, unified messaging, single number reachability (i.e., Find Me/Follow Me), desktop-based video conferencing, and tight integration with Microsoft™ Outlook and IBM™ Lotus Notes™/Sametime. It is differentiated through its simplicity, its openness and its rich set of UC features packaged together in a single user license. With the BusinessPLUS solution, the SCS software is preloaded in the Mediant 1000 Gateway, creating a nicely integrated Unified Communications appliance. 
• Mediant 1000 Gateway with embedded server – The Mediant 1000 is a modular and scalable media gateway combined with a high performance application server platform – bundled in a single 1U package.  
• Avaya IP Softphone 3456 and choice of application-centric plug-in (Microsoft Outlook or IBM Lotus Sametime and Lotus Notes).
• IP phones  -  Including the Avaya IP Phone 1200 Series (1210/1220/1230), the Avaya IP Phone 1535 Video Phone, the Polycom SoundPoint IP Phones (330/430/550/650/670) and Polycom SoundStation IP Audio Conferencing Units (6000/7000) and the AudioCodes 300HD Series (310/320/350) IP phones¹.
   

For more details on the Avaya Software Communication System please visit www.avaya.com

¹300HD Series IP phone will be available with SCS deployments in early 2010