IP Centrex Survivability - Market Requirements

IP Centrex services have been growing steadily in recent years, and are expected to continue growing fast as an integral part of cloud-based hosted solutions that are offered by service providers. Many business customers are attracted to IP Centrex for its flexibility and significant savings on capital expenses.

When an enterprise or a small business decides to adopt IP-Centrex services within one or more of its premises, a critical issue to consider is the survivability of the business voice communication during downtimes of the IP-Centrex service. The expected level of survivability of such services is very high, set by the high standards of traditional PSTN networks.

IP Centrex Survivability - AudioCodes Solutions

AudioCodes provides a comprehensive set of products that enable IP Centrex service providers to offer any sized business with an easy deployment of hosted VoIP services, using AudioCodes’ proven quality of CPE products.

Stand Alone Survivability (SAS) is an application agent incorporated into AudioCodes media gateways, Enterprise Session Border Controllers (E-SBCs) and Multi-Service Business Routers (MSBRs). SAS provides continuous and stable voice communication services to IP-Centrex customers during service outage situations such as WAN breakdown or a failure in the IP-Centrex. AudioCodes products that incorporate Stand Alone Survivability are listed at the bottom of this page.
 

IP Centrex Survivability – Features and Benefits

• Automatically learned dial plan
• Internal office calling
• External calling through the PSTN
• Advanced voice functions during IP-Centrex downtime
  • Busy Lamp Field (BLF)
  • Shared Call Appearance
• Automatic recovery from network failure