Microsoft Lync / Skype for Business

Network and Service Management Tools

SCOM SBA Pro Connect SBC Wizard EMS SEM Network and Service Management

AudioCodes management tools facilitate the deployment of voice equipment and improve its operation in Lync deployments. AudioCodes offers a management system and a monitoring system, as well as integration with the Lync System Center Operations Manager (SCOM).

AudioCodes One Voice Operations Center

A holistic suite of life-cycle management applications for large scale cloud or premise-based unified communications deployments. The One Voice Operations Center includes:

SEM - Session Experience Manager

SEM - Session Experience Manager VoIP Network QoE monitoring and troubleshooting package:

  • Voice quality monitoring
  • Real time fault detection
  • Root cause analysis
  • Real time trends reports and analysis
  • VoIP bandwidth calculations
  • Integration with Microsoft Lync


EMS - Element Management System

EMS - Element Management System AudioCodes’ products maintenance package:

  • Device automatic detection
  • Manual configuration
  • Fault management
  • Performance management
  •  Mass operations
  • Operations scheduler


SBA Pro Connect

Centralized, mass installation of Microsoft Lync SBA software:

  • Mass Microsoft Cumulative Updates (CU)
  • Mass Microsoft Lync SBA version upgrades (e.g. from Lync 2010 to Lync 2013)
  • Progress monitoring and notification
  • Allow scheduled installation
  • Perform mass upgrades on all devices or on selected groups


SBC Wizard

A user-friendly online tool designed to get AudioCodes Mediant SBCs up and running quickly and easily:

  • Easy to install and simple GUI Windows-based application
  • Predefined interoperability configurations between SIP Trunk services and PBX models
  • Automatic updates of interoperability data base from AudioCodes cloud
  • Built-in online help


SCOM - System Center Operations Manager 

AudioCodes provides a Management Pack that enables users to monitor AudioCodes devices using the SCOM interface.

Microsoft SCOM enables customers to reduce the cost of data center management across server operating systems and hypervisors though a single, familiar and easy-to-use interface. AudioCodes Management pack enables monitoring of Mediant 1000, Mediant 1000 MSBR, Mediant 2000 and Mediant 3000 using the SCOM interface via SNMP protocol. Management features include the use of the discovery module, health states, alerts and performance counters.

To download AudioCodes SCOM management pack 2012 click here.
To download AudioCodes SCOM management pack 2007 click here.