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Datasheets
Mediant 800 Enterprise Session Border Controller (E-SBC)
(PDF, 148KB)
Datasheets
Interactive Flat Panel
(PDF, 439KB)
Blog
Do It Your Way with a Customizable QoE Analytics Dashboard
Policy
AudioCodes Software Version Policy for Session Border Controllers (SBCs) and Media Gateways
(PDF, 185KB)
Brochures
AudioCodes Live Hub
(PDF, 837KB)
Blog
Video Blog ▶ Self-Service Microsoft Teams Direct Routing Connectivity At Your Fingertips
Blog
Navigating CCaaS Migration with AudioCodes Communications and Business Continuity Solutions
Blog
Video Blog ▶ Master Microsoft Teams Phone with Insights from Industry Experts
Blog
Video Blog ▶ Service Provider? Offer Operator Connect to Your Customers the EASY Way
Blog
Falck Migrate to Genesys Cloud and Streamline Their Voice Infrastructure with AudioCodes
Brochures
AudioCodes Live Hub for Microsoft Voice Services
(PDF, 507KB)
Brochures
Next-Gen CCaaS CX: AudioCodes Inbound Digital Click-to-Call
(PDF, 1MB)
Blog
Vanderlande's Successful Migration to a Microsoft Teams Contact Center with Voca CIC
Blog
Microsoft Teams Voice Migration Success for a Leading Multinational Company
Case Studies
Falck Success Story
(PDF, 483KB)
Blog
How to Choose Meeting Room Solutions for Every Space in the Hybrid Workplace
Policy
AudioCodes Terms and Conditions
(PDF, 212KB)
White Papers
AI-Powered Collaboration and Compliance: The Future of Business
Brochures
Voca CIC for Departments Beyond the Contact Center
(PDF, 1MB)
Blog
How to Ditch Your Old Phone System and Migrate to Microsoft Teams Voice Calling
White Papers
Expert Tips for A Smooth Migration to Microsoft Teams Phone
Video Blog ▶ Discover 2024's Five Game-Changing Contact Center Trends with AudioCodes and CX Today
Brochures
LTRT-45523 AudioCodes Academy Course Catalog
(PDF, 980KB)
Blog
What Is the Role of Unified Communications in Digital Transformation?
White Papers
PSTN Connectivity for Microsoft Teams
Blog
What Does the Future Hold for Cloud Communications?
Blog
Video Blog ▶ How Digital Click-to-Call Technology Can Transform the Banking Experience
Blog
AudioCodes RXV81 Collaboration Bar: The Ideal Solution for Office and Remote Work
Blog
Say Goodbye to Malicious Robocalls for Good
Blog
What Is the Secret to a Smooth Microsoft Teams Phone Migration?
White Papers
How to Ensure a Microsoft Teams Proof of Concept Is a Success
White Papers
The Five Key Value Pillars for True Teams Success
White Papers
Getting Collaboration Right: A Practical Guide to Moving to Microsoft Teams
Brochures
Voca: A Survivable Contact Center for When the Lights Go Out
(PDF, 497KB)
Blog
Optimizing UC Device Management the Easy Way
Blog
AudioCodes Shines at Zoomtopia: Uniting Voices for a Brighter Future
Datasheets
Mediant 9000 [9030/9080] Session Border Controller (SBC)
(PDF, 240KB)
Datasheets
Mediant Software (Cloud, Virtual, Server) Session Border Controller (SBC)
(PDF, 278KB)
Datasheets
Mediant 3100 Session Border Controller (SBC) Datasheet
(PDF, 313KB)
Datasheets
Mediant 2600 Session Border Controller (SBC)
(PDF, 4MB)
Datasheets
Mediant 4000 Session Border Controller (SBC)
(PDF, 251KB)
Blog
Breckland Council’s Voicebot Journey – Transforming Customer Service
White Papers
Managing Devices in a UCaaS Environment
Datasheets
Mediant 500Li Multi-Service Business Router (MSBR)
(PDF, 409KB)
Application Notes
Sicherer und belastbarer Breitbandzugang mit Gigabit-Geschwindigkeit
(PDF, 726KB)
Datasheets
Mediant 5G-EA
(PDF, 173KB)
Datasheets
MediaPack 5xx (MP-5xx) - Analogen VoIP-Gateways
(PDF, 315KB)
Case Studies
Breckland Council Success Story
(PDF, 663KB)
Blog
A Guide to Seamless Zoom Phone Provider Exchange Implementation
Blog
5 Reasons to Choose AudioCodes’ Operator Connect Accelerator Platform
White Papers
The Executive's Guide to Ensuring Voice Performance and Business Continuation when Moving to CCaaS
Blog
Bizerba Achieve a Successful Global Unified Communications Consolidation
Datasheets
RXV81 Standalone Microsoft Teams Rooms on Android Datasheet
(PDF, 289KB)
Blog
Tecpetrol Replaces PBXs and Reaches Global Microsoft Teams Voice Calling Success with AudioCodes
White Papers
Metrigy Report: Is Now the Time to Move to Microsoft Teams Phone?
Blog
3 Ways to Integrate Contact Centers with Microsoft Teams
Brochures
AudioCodes Microsoft Teams Rooms (MTR) Devices and Solution Bundles
(PDF, 9MB)
Policy
Master Managed Services Agreement INC
(PDF, 215KB)
Policy
Master Managed Services Agreement LTD
(PDF, 238KB)
Blog
5 Telecommunications Trends to Watch
White Papers
EBook: Managing Microsoft Teams in Multi-Vendor Environments
Blog
3 Steps to Upgrading Your Microsoft Teams Meetings Using Generative AI
Datasheets
AudioCodes RXV100 Microsoft Teams Rooms Bundles
(PDF, 1MB)
Brochures
Voca CIC - Microsoft Teams Contact Center
(PDF, 1MB)
Brochures
Meeting Insights - Every Meeting. Every Detail.
(PDF, 1MB)
White Papers
Empowering Government Organizations with Cloud-Based Communications
Datasheets
MediaPack 1288 - High-Density Analog Gateway Datasheet
(PDF, 201KB)
Blog
Summer’s in Session, Time to Recharge!
Webinar Presentations
Unveiling Generative AI-Powered Conversational Intelligence that Goes Beyond the Meeting
Blog
Video Blog ▶ Transform Your Microsoft Teams Rooms Experience with AudioCodes Devices
Case Studies
Bizerba Success Story
(PDF, 701KB)
Blog
Bonjour to AI! France’s CDRT Reveals the Exciting Future of Contact Center CX
Webinar Presentations
Create a One-screen, AI-first Contact Center Experience Using the Microsoft Teams Power Model
White Papers
How to Use Generative AI to Summarize and Share Key Moments from Every Microsoft Teams Call
(PDF, 10MB)
Blog
InfoComm 2023: A First-Time Exhibitor's Journey in the AV Industry
Case Studies
Tecpetrol Case Study
(PDF, 772KB)
White Papers
How to Bring Modern Contact Center Capabilities to Microsoft Teams
(PDF, 11MB)
Blog
AudioCodes’ Insights from Customer Contact Week 2023 and Genesys Xperience 2023
Blog
How Can Financial Organizations Boost Collaboration and Strengthen Security with UC?
Datasheets
RX-PAD Meeting Room Controller
(PDF, 399KB)
Datasheets
RXVCam10-CC Content Camera
(PDF, 1MB)
Datasheets
AudioCodes RXV200 Microsoft Teams Rooms Bundles
(PDF, 2MB)
Blog
Why Virtual Session Border Controllers?
White Papers
A Guide for Financial Services Organizations: Achieve a Successful and Compliant Voice Migration to Microsoft Teams
Datasheets
RX-PANEL Meeting Room Scheduler
(PDF, 210KB)
Blog
Going Green and Staying Connected with AudioCodes
Webinar Presentations
How Voice Analytics Can Increase The Effectiveness of Customer Engagements
Blog
The Best Tool for Your Hybrid IT Teams to Manage Your Meeting Room Devices
Policy
ACTS Policy
(PDF, 308KB)
Policy
CHAMPS Policy
(PDF, 287KB)
Policy
SERVICE Policy
(PDF, 296KB)
Blog
Aqua Pharma Enjoys an Unbeatable Microsoft Teams Video Conferencing Experience
Blog
See How One EMS Saves Lives with Advanced AI Technology
Webinar Presentations
Discover the Latest in Voicebot Innovation using Azure OpenAI Services, Power Virtual Agents and VoiceAI Connect
Blog
Here’s What NOT to Do on Your Path to Microsoft Teams Voice Calling
Blog
Conversational AI and Automation Are Key Players in the Modern Contact Center
Case Studies
Aqua Pharma Case Study
(PDF, 1MB)
White Papers
The Top 5 Things to Avoid When Migrating to Microsoft Teams Voice Calling
Blog
A World First from AudioCodes! Android 12 MTRs to Prioritize Your Security and Privacy
White Papers
The Impact of Conversational AI in the Contact Center
Datasheets
RX40 Audio Bar
(PDF, 594KB)
Blog
How to Use Content from Recorded Work Meetings and What You Should Record
Brochures
How to Use Meeting Insights as an Executive
(PDF, 1MB)
Blog
Take Away the Pain of Hybrid Unified Communications Deployment
Brochures
AudioCodes SmartTAP 360⁰ Live
(PDF, 302KB)
Brochures
AudioCodes Live for Zoom Phone – Boosting Your Zoom Phone Experience
(PDF, 365KB)
Blog
Enjoy a Hybrid Experience Like Never Before with Microsoft Teams MTR Devices
Webinar Presentations
Navigating the Financial and Regulated Sectors' Transition to Microsoft Teams
Policy
Terms of Service for AudioCodes Live Support
(PDF, 351KB)
Datasheets
MediaPack MP-11x/MP-124 Analog Gateways
(PDF, 213KB)
Blog
It’s Here! One Easy Platform for Multi-UCaaS Services
Application Notes
Solution Guide: Choose the Right Microsoft Teams Rooms (MTR) Devices for Your Modern Conference Room
Brochures
AudioCodes' Solutions for Zoom Phone Local Survivability (ZPLS)
(PDF, 1MB)
Case Studies
Kaplan North America Success Story
(PDF, 446KB)
Blog
Video Blog ▶ Here’s the Easy Way to Get ChatGPT Talking
Blog
The Microsoft Partners’ Path to Microsoft Teams Voice Connectivity Success
Datasheets
MediaPack 20x (MP-20x) - Analog Telephone Adapters Datasheet
(PDF, 212KB)
Blog
Where Teams Voice Ends and Contact Center Begins
Blog
Kaplan Modernize Their Voice Network and Genesys Contact Center with AudioCodes
Blog
Why You Should Be Recording Your Work Meetings
Blog
AudioCodes SmartTAP 360° Live: Now Transactable on Microsoft Azure
White Papers
Metrigy Report: Assuring Success for Microsoft Teams Rooms
Blog
Enreach Offer Seamless Migration to Microsoft Teams Phone System via Operator Connect
Webinar Presentations
Contact Center Voice Innovation Throughout Migration
Blog
What Is the Best Way to Deploy Direct Routing SBCs?
Case Studies
Enreach Success Story
(PDF, 482KB)
White Papers
All You Need to Know About Cloud Session Border Controllers for Microsoft Teams Voice
Blog
How to Analyze Microsoft Teams Data Without Data Scientists?
Brochures
AudioCodes 400HD IP Phones Series for Microsoft Teams
(PDF, 671KB)
Webinar Presentations
Microsoft Teams Rooms (MTR) – Online Collaboration Made Easier
Blog
How to Make PSTN Connectivity for Cisco Webex Calling Easy
White Papers
The Key to Successful Contact Center Cloud Migration
Blog
Unleash the Power of Voicebots for Unbeatable Customer Service
Brochures
AudioCodes Managed Voice Services - Simplify Your Contact Center Cloud Migration
(PDF, 779KB)
Application Notes
Device Selection Guide - Connecting your employees to Microsoft Teams, the right way
Blog
A Year in Reflection, a Look Ahead to 2023
Blog
Video Blog ▶ What Is One of the Biggest Challenges Facing Contact Centers Today?
Datasheets
RX15 Speakerphone
(PDF, 367KB)
Brochures
AudioCodes Solutions for Microsoft Teams
(PDF, 1MB)
Blog
Video Blog ▶ Can I Integrate a Contact Center App with Microsoft Teams?
Blog
Stay Ahead of Call Recording Compliance for Genesys Cloud CX
Brochures
AudioCodes Mediant Enterprise Session Border Controllers (SBC) Family
(PDF, 1MB)
Blog
How to Configure the Microsoft SIP Gateway with AudioCodes Analog Telephone Adapters
Application Notes
AudioCodes SmartTAP 360° Live - Local Compliance Recording for Genesys Cloud CX
Blog
Video Blog ▶ What Is the #1 CX Transformation Priority for Today’s Contact Centers?
Brochures
AudioCodes 400HD IP Phones Series for Zoom
(PDF, 3MB)
Blog
Say Hello to Your New Hybrid Workplace!
Blog
Get Your Microsoft Power Virtual Agents Chatbots Talking with AudioCodes VoiceAI Connect Cloud
Application Notes
Device Selection Guide - Connecting Your Employees to Zoom Phone, the Right Way
Application Notes
AudioCodes Live for Zoom Phone - Voice Connectivity for Zoom Phone in Just a Few Clicks
Blog
What Is the Difference Between Direct Routing and Operator Connect?
Application Notes
10 Reasons to Choose AudioCodes’ Enterprise SBC
Application Notes
AudioCodes Click-to-Call – Reduce Astronomical Toll-Free Line Costs the Easy Way
Application Notes
AudioCodes Inbound Click-to-Call – Lets Your Customers Reach You Directly from Their Online Journey
Blog
Smart Collaboration Devices for a Seamless Microsoft Teams Hybrid Work Experience
Blog
Video Blog | The Simple Way to Achieve Voice Calling Success with Microsoft Teams
Webinar Presentations
AudioCodes and Zoom: A Guide for Zoom Phone Deployments
Blog
Stay Connected When the Unexpected Happens with Zoom Phone Local Survivability
Blog
How Can Microsoft Partners Win in the Teams Era?
Blog
Taking the Mystery Out of Dynamics 365 PSTN Connectivity
White Papers
Connecting Microsoft Teams to Voice - Unravelling the Technical Complexity for Partners
Blog
Make the Most of This Summer Season!
Webinar Presentations
Introducing the RXV81 Collaboration Bar - Microsoft Teams Rooms on Android (MTR) video bar
Blog
AudioCodes at Inspire 2022: Navigating the Microsoft Teams Voice Calling Landscape
Application Notes
AudioCodes VoiceAI Connect Cloud - The Easy Way to Add Voice Channels to Microsoft Dynamics 365
Blog
Understanding Your Customers Better with Sentiment Analysis
Blog
USR Electronic Systems Enjoy Simplified Microsoft Teams Voice Deployment with Live Teams
White Papers
Harnessing the Potential of Sentiment Analysis for Game-Changing Business Insights
Blog
Empowering the Hybrid Office with AudioCodes Live for Zoom Phone
Application Notes
AudioCodes Live for Zoom Phone - Boost Your Zoom Experience with a Unified Communications Platform
Blog
A Glimpse into the Future of Session Border Controllers
Case Studies
USR Electronic Systems Success Story
(PDF, 454KB)
Datasheets
Mediant 500L Multi-Service Business Router (MSBR)
(PDF, 344KB)
Blog
Track Your Call Routing with Our New Analytical Dashboard
Webinar Presentations
Introducing our bestselling SBC family’s version 7.4 roadmap
Blog
Video Blog ▶ Easy Microsoft Teams Voice and Video Adoption for the Hybrid Workplace
Brochures
User Management Pack 365 Service Provider Edition
(PDF, 221KB)
Webinar Presentations
Simplify the Deployment of Microsoft Operator Connect with AudioCodes Live Cloud
Blog
Add Real Value to Microsoft Teams for Huge Productivity Gains
Blog
Live Cloud: The Fast Track for Service Providers to Deliver Operator Connect
Blog
Video Blog ▶ How to Automate Your Contact Center with Voicebots
White Papers
Adding Value to Microsoft Teams Beyond Voice Connectivity
Blog
5 Reasons Why AudioCodes SBCs Are #1 Bestsellers
Application Notes
AudioCodes Live Cloud - The SaaS route to Microsoft Operator Connect
Blog
How to Boost Meeting Productivity in the Hybrid Workplace
Blog
Video Blog ▶ AudioCodes One Voice Operations Center Takes First Place!
Blog
Video Blog ▶ Colt Talk About Their Partnership with AudioCodes to Deliver Microsoft Operator Connect
Application Notes
Metrigy Report: AudioCodes OVOC Takes Top Spot for UC Management Tools
Blog
The Business Case for Speech Analytics
Application Notes
AudioCodes Floating SBC License
(PDF, 689KB)
Blog
The Easy Way to Integrate Voicebots with Your Customer Service Solution
White Papers
SmartTAP 360° Live - Unlocking the Power of Analytics for Real Business Success
Blog
AudioCodes LaunchPad: Unlocking the Secrets of Microsoft Teams Migration
Webinar Presentations
VoiceAI Connect Cloud Release - The Easy Way to Integrate Voicebots with Your Customer Service Solution
Blog
Video Blog ▶ Interactions Recording for the Digital Age
Brochures
VoiceAI Connect - Easily connect any telephony system to any bot framework
(PDF, 322KB)
Application Notes
VoiceAI Connect - Easily connect any telephony system to any bot framework - Application Note
Blog
QoE Monitoring for Microsoft Teams and SIP Trunk Calls Made Simple
Blog
How to Make Emergency Calls Quickly with Microsoft Teams Phones
Blog
Easy Device Management for Today’s Busy IT Pros
White Papers
The People Factor - A Critical Ingredient for Intelligent Communications
Blog
How to Build a Chatbot and Convert It Into a Voicebot Quickly and Easily
Blog
Keeping Things Agile in the World of Compliance Recording
Application Notes
Teamsの音声と映像によるコラボレーションを素早く実現
(PDF, 1MB)
White Papers
Teams電話の導入を成功させるための5つの柱
Blog
How Can Service Providers Simplify PSTN Connectivity to Microsoft Teams?
Application Notes
Microsoft Teamsデバイス - AudioCodes Teamsデバイスのご提案
(PDF, 1MB)
Application Notes
Migrating Your Interactions Recording to Microsoft Teams
White Papers
On the Journey to Microsoft Intelligent Communications?
Blog
Hybrid Work: How EPOS and AudioCodes’ OVOC Simplify Remote Device Management
Brochures
AudioCodes Live for Microsoft Teams - A Complete Voice as a Service Solution
(PDF, 466KB)
Blog
What Is Operator Connect?
Datasheets
AudioCodes RXV80 - Video Collaboration Bar
(PDF, 353KB)
Webinar Presentations
Give VOICE to Microsoft Power Virtual Agents
Blog
Yource Enjoy Seamless WFH Agent Connectivity with WebRTC
Application Notes
Making Meetings Effective in the Hybrid Workplace
Datasheets
Mediant 800 Multi-Service Business Router (MSBR)
(PDF, 859KB)
Blog
Revealed: The Most Popular UC Management Application!
Case Studies
Yource Success Story
(PDF, 338KB)
Datasheets
RXVCam50L/ RXVCam50M Video Camera
(PDF, 284KB)
Brochures
AudioCodes Software-Defined Voice Network (SDvN) Solution
(PDF, 698KB)
Blog
2021: The Dawning of the Age of Hybrid Work
Brochures
AudioCodes Live CX - The fast lane to innovation for your EXISTING contact center platform (1)
(PDF, 450KB)
Brochures
AudioCodes Device Manager
(PDF, 461KB)
Brochures
Contact Center Innovation
(PDF, 1MB)
Blog
Easily Build Intelligent Conversational IVR and Voice-Bots with Microsoft Power Virtual Agents
Blog
Optimizing Microsoft Teams Video
Blog
Video Blog ▶ What Is AudioCodes Live for Microsoft Teams?
Blog
How to Choose the Right Devices for Your Zoom Phone Users
Blog
Keeping Outbound Voice-Bot Calls On Point with AudioCodes VoiceAI Connect
Application Notes
AudioCodes Call Screening and Fraud Detection Service
Blog
Migration to Microsoft Teams Made Easy
Blog
Back to the Future? The Return of Live Events – Commsverse & UC Expo (UCX) 2021
Application Notes
The Fast Lane to Microsoft Teams Voice and Video Collaboration
Blog
Video Blog | Adding Video or Sharing Content in a Microsoft Teams Phone Call – No Longer Impossible
Blog
Don’t Believe the Hype? Here Are the REAL Hybrid Work Numbers!
Blog
Top 5 Reasons to Choose AudioCodes Devices for Microsoft Teams
Infographics
AudioCodes and Metrigy - Successfully Implementing Microsoft Teams To Support Hybrid Work
(PDF, 551KB)
Blog
Conversational IVRs and Voice Biometrics: The Next Level of Customer Experience
Blog
Microsoft Teams Proof of Concept? Why Bother?
Webinar Presentations
Using AudioCodes solutions for Microsoft Teams? See what we can do for your contact center!
Blog
Video Blog | Signing In to Microsoft Teams Native Devices the Quick Way
Blog
Your One-Stop Shop for Devices and Connectivity Solutions for Zoom Phone
Blog
Automate Your Outbound Calling with Voice-Bots
Brochures
AudioCodes Routing Manager (ARM) – Centralized Call Routing and Dial Plan Management
(PDF, 759KB)
Brochures
AudioCodes One Voice Operations Center (OVOC)
(PDF, 546KB)
Blog
Phones Are a Critical Part of Microsoft Teams Hybrid Work
Brochures
AudioCodes Multi-Service Business Router (MSBR) Family Brochure
(PDF, 1MB)
Datasheets
RXVCam10 Personal Webcam
(PDF, 294KB)
Brochures
AudioCodes Homeland Security Facility Communications Solution
(PDF, 511KB)
Blog
Video Blog | Blocking Background Noise the AudioCodes Way
Blog
What Is Direct Routing for Microsoft Teams?
Blog
Let’s Bring Back ‘Simple’ with the Ultimate Conversational IVR Made for Teams
Brochures
VoiceAI Connect - 音声システムをボットフレームワークに簡単に接続するには
(PDF, 1MB)
Blog
Making the Zoom Phone Experience Even Better
Blog
Video Blog | Conversational IVR for Microsoft Teams Is Here
Application Notes
Embracing the power of Conversational IVR in the ultimate new desktop
Application Notes
Nutzen Sie die Kraft der Conversational IVR im ultimativen neuen Desktop
Application Notes
Aproveche el poder de un IVR conversacional en Teams
Application Notes
在终极新桌面中应用会话式IVR的力量
Application Notes
AudioCodes Live CX - The fast lane to innovation for your EXISTING contact center platform
Blog
Video Blog | How Vodafone’s Chatbot Answers Customers’ Phone Calls
Application Notes
Voca - Agile Conversational IVR Use Cases: Endless industry challenges, a single IVR for them all
(PDF, 218KB)
Application Notes
Voca - Das agile Coversational IVR System - Use Cases
(PDF, 304KB)
Blog
Puzzel Seamlessly Migrate Their Hosted Contact Center Infrastructure to All-IP
White Papers
No Jitter experts analyze the ins and outs of modernizing contact centers
Blog
The Sound of Silence – Goodbye to Intrusive Noise in Audio and Video Calls
Case Studies
Puzzel Success Story
(PDF, 416KB)
Blog
Bosch Achieves Global Microsoft Teams Voice Calling Migration with AudioCodes’ Help
Case Studies
Bosch Group Success Story
(PDF, 564KB)
Blog
How to Boost Your Productivity with Video in the Hybrid Work Era
Blog
Tackling the Prickly Subject of End-to-End Teams Calling QoE Monitoring
Blog
Algar Create Hosted Microsoft Teams Services the EASY Way
Case Studies
Algar Telecom Success Story
(PDF, 280KB)
White Papers
Modernizing Your Contact Center with Remote Connectivity
Datasheets
Mediant 800 uCPE Datasheet
(PDF, 336KB)
Blog
What Are the Five Pillars of Digital Transformation?
Blog
Video Blog | Compliance Recording in the Digital Age
Blog
Microsoft Teams Now Has 145m Daily Active Users. What’s Next For the Microsoft Teams Cloud Phone System?
Blog
AI Voice-Bots and the Future of Customer Experience
Blog
Video Blog | Simplifying Voice Networks the Easy Way
Blog
Loud and Clear! The Importance of Voice in the Remote Working Era
Application Notes
Intelligent Contact Center Transformation - Innovative Solutions for The Digital Transformation of Any Contact Center
Blog
Video Blog | The Voice-Bot with the Human Touch
Blog
Now It’s Personal! Choosing the Right Devices for Your Enterprise
Blog
Podcast Post | Migrating to Microsoft Teams Has Never Been This Easy
Blog
How to Adjust Your Bot UX to Voice and Telephony Use Cases
Blog
How to Make SBC Configuration Easy
Datasheets
AudioCodes Fax Server
(PDF, 415KB)
Blog
Video Blog | The Secret Key to Automating Call Flows
Application Notes
Voca - The secret key to complete IVR functionality in the Teams platform
Application Notes
Voca - Der Weg zur vollständigen IVR-Funktionalität in Microsoft Teams
Blog
Twilio, Teams and AudioCodes – A Winning Combination
Webinar Presentations
Conversational Voice Bots at Your Service - Webinar Presentation
Blog
Extending Your Bot Usability to New and Exciting Use Cases
Blog
The Click-to-Call Key to Easy Customer Engagement
Blog
Video Blog | The Best Teams Experience for Today’s Executives
Blog
The Right Way to Manage a Microsoft Teams Solution
Infographics
The AudioCodes Advantage for Your Microsoft Teams Journey
(PDF, 1MB)
Blog
Video Blog | Microsoft Teams Direct Routing Made (Very) Easy
Brochures
Direct Routing Survivable Branch Appliances (SBAs) for Microsoft Teams
(PDF, 1MB)
Blog
Altron Keep Their WFH Agents Seamlessly Connected
Datasheets
Mediant 1000 Enterprise Session Border Controller (E-SBC)
(PDF, 658KB)
Datasheets
Mediant 500L Enterprise Session Border Controller (E-SBC)
(PDF, 129KB)
Datasheets
Mediant 500 Enterprise Session Border Controller (E-SBC)
(PDF, 156KB)
Case Studies
Altron Systems Integration Success Story
(PDF, 1MB)
Datasheets
AudioCodes Redirect Service
(PDF, 426KB)
Blog
2020: The Year That Nobody Saw Coming
White Papers
No Jitter experts reveal the secrets to Microsoft Teams calling migration
Blog
5 Key Things to Look for in a Compliance Recording Solution
Blog
Need reliable, secure cloud UC access? SD-WAN fits the bill
Application Notes
Resilient, High-quality Cloud-based Unified Communications Services Using SD-WAN
Blog
Video Blog | A Conversational IVR That Keeps Your Callers Delighted
Blog
Communi5 Find the Perfect Virtualized SBC
Application Notes
Integrating Spectralink VoWiFi Handsets with Microsoft Skype for Business via AudioCodes Gateways
(PDF, 405KB)
Application Notes
Integrating Ascom VoWiFi and IP-DECT Handsets with Microsoft Skype for Business via AudioCodes Gateways
(PDF, 409KB)
Blog
If You Want Microsoft Teams FAST, You Need AudioCodes Live!
Application Notes
SmartTAP 360° – Enterprise interactions recording for total compliance, security and peace of mind
Blog
How One School Network Made Calling Easy
Case Studies
Communi5 Success Story
(PDF, 312KB)
Blog
Getting Your People Onboard with Microsoft Teams
Application Notes
AudioCodes Routing Manager (ARM) - Overview and Use Cases
Webinar Presentations
Voca - Agile Conversational IVR Solution
Blog
Video Blog | Bring Your Zoom Meetings to Life
Blog
Rimera Modernize Their Voice Network AND Avoid Disruption
Blog
How to Get the Best Microsoft Teams Experience Out There
Case Studies
RIMERA Group Success Story
(PDF, 707KB)
Application Notes
Voca - Agile Conversational IVR
Webinar Presentations
Intelligent Contact Center Transformation - Webinar Presentation
Blog
What Do I Need to Know Before Migrating to Microsoft Teams?
Application Notes
Voca Agile Conversational IVR
Blog
Pocos Get Microsoft Teams Direct Routing FAST
Blog
This Is How a REAL Cloud-Native SBC Gets the Job Done
Blog
Keeping Costs Down with Elastic SBCs
Case Studies
Pocos Success Story
(PDF, 419KB)
Blog
The No-Risk Way to Get Connected from Home or Office
White Papers
Are Software SBCs Ready for the Cloud Era?
(PDF, 2MB)
Brochures
AudioCodes One Voice for Microsoft 365 - Solutions for Energy Companies
(PDF, 670KB)
Brochures
AudioCodes One Voice for Microsoft 365 - Solutions for Financial Services
(PDF, 471KB)
Brochures
AudioCodes One Voice for Microsoft 365 - Solutions for Higher Education
(PDF, 676KB)
Brochures
AudioCodes One Voice for Microsoft 365 - Solutions for Pharmaceutical Companies
(PDF, 406KB)
Blog
Be Top of the Class in the Remote Learning Revolution
Blog
Our Secret Ingredient for Work-From-Home Success
Brochures
Direct Routing SBCs for Microsoft Teams
(PDF, 824KB)
Blog
How I Reached Meeting Productivity Heaven – and Learnt a Few Things About Myself Too
Blog
A Success Story with a Difference – AudioCodes’ Rapid Migration to Microsoft Teams
Datasheets
AudioCodes RXV80 - Datenblatt zur alleinstehenden Video Collaboration Bar
(PDF, 356KB)
Brochures
AudioCodes 400HD IP-Telefone
(PDF, 1MB)
White Papers
Stop the Meeting Madness - How Voice.AI Improves Company Meeting ROI
Policy
LTRT-39602 Meeting Insights Privacy Policy
(PDF, 202KB)
Blog
Your Key to Making Meetings Productive Again
Case Studies
AudioCodes IT Success Story
(PDF, 699KB)
Blog
The Easy Way to Microsoft Teams Success with AudioCodes Live
Application Notes
8 Ways AudioCodes Enhances Genesys Cloud Contact Center Implementations
Blog
Want Pay-As-You-Go Voice Connectivity FAST? This Is How It’s Done!
White Papers
4 Key Points to a Successful PSTN to All-IP Transformation
(PDF, 1MB)
Blog
Can You Hear the Call of the Video-enabled Meeting Room Experience?
Blog
Phone Spoofing, Scamming and How You Can Avoid Them
Case Studies
Ping An Insurance Success Story
(PDF, 1MB)
White Papers
AudioCodes Remote Agent Solution for Home and Office
Blog
Voice Quality Issues? OVOC and MasterScope are the Cure!
White Papers
Telecom Considerations of MiFID II
(PDF, 648KB)
Brochures
AudioCodes PSTN Migration Solutions
(PDF, 795KB)
Blog
Think Big and Work from Anywhere with Business Voice using Microsoft Teams
Blog
Top 5 Reasons Why Work at Home is Here to Stay as the New Normal
White Papers
Removing Complexity - Managing a Microsoft Intelligent Communications Solution
Webinar Presentations
AudioCodes Call Screening and Authentication Solution
Blog
The Continued Enterprise Migration Journey to Microsoft Teams – To Boldly Go Where Few Marketers Have Gone Before
Blog
Embrace the New Normal with Work-at-Home Agent Solutions
Blog
Microsoft Teams Local Media Optimization Ensures High Quality and Security for Voice Calls – Wherever You Are
Application Notes
Sicherer und belastbarer Breitbandzugang mit Gigabit-Geschwindigkeit
Brochures
AudioCodes SBC and Enhanced Gateways for Skype for Business
(PDF, 990KB)
Case Studies
EMC Insurance Success Story
(PDF, 429KB)
Webinar Presentations
Work-at-Home Solutions for Genesys PureEngage and PureConnect Agents
Brochures
AudioCodes Live Cloud for Microsoft Teams
(PDF, 320KB)
Application Notes
Integrating Analog Devices into Microsoft Teams and Skype for Business Environments
Blog
Unified Communications Enables the World to Stay Healthy and Work from Home
Brochures
User Management Pack 365 for Microsoft Teams and Skype for Business Brochure
(PDF, 203KB)
Case Studies
blinQ Success Story
(PDF, 571KB)
Application Notes
User Management Pack 365 for Microsoft Teams and Skype for Business
Blog
Can Unified Communications Save the Work Day During the Coronavirus Crisis?
White Papers
How Voice.AI Technology Improves Customer Experience
(PDF, 1MB)
Case Studies
PCI Pal Success Story
(PDF, 303KB)
White Papers
Why Voice Quality Enables an Effective Meeting Experience
(PDF, 1018KB)
Blog
Top 5 Reasons Microsoft Teams Made it to the Superbowl
Brochures
AudioCodes Service Provider Session Border Controllers (SBCs) Brochure
(PDF, 572KB)
Case Studies
T2M Works Success Story
(PDF, 443KB)
Blog
What’s So Hot About the Microsoft Teams vs. Slack Software Collaboration Race?
Blog
How Can Contact Centers Be Protected from the Threats Introduced by WebRTC Traffic
White Papers
Software-Defined Voice Network - Digital Transformation for Communications and Collaboration Solutions
Datasheets
AudioCodes WebRTC Solution for Contact Centers
(PDF, 354KB)
Case Studies
Bendix Success Story
(PDF, 466KB)
Datasheets
Mediant 1000企业级会话边界控制器（E-SBC）数据表
(PDF, 2MB)
Case Studies
Securitas Success Story
(PDF, 883KB)
Application Notes
SD-WAN - Business Continuity and UC Service Reliability
Case Studies
Cardno Success Story
(PDF, 404KB)
Application Notes
10 Reasons for Selecting AudioCodes Mediant Service Provider SBCs
Surveys
Survey: State of Communications and Collaboration
Presentations
Microsoft Teams for Service Providers - Webinar Presentation
(PDF, 3MB)
Case Studies
Bouygues Telecom Success Story
(PDF, 544KB)
Quick Guide
AudioCodes Software-Defined Voice Network - A Guide to Digital Transformation
Datasheets
AudioCodes Mediant Session Border Controllers (SBCs) for Service Providers
(PDF, 454KB)
White Papers
Enterprise Call Recording: Collaboration vs Compliance
Application Notes
The Compelling Advantages of AudioCodes 400HD IP Phones Series
Case Studies
Axtel Success Story (1)
(PDF, 706KB)
White Papers
To Cloud or not to Cloud? Is That Still the Question?
Case Studies
Axtel Success Story
(PDF, 741KB)
Quick Guide
AudioCodes Session Border Controllers - A key part of your UC strategy?
(PDF, 334KB)
Datasheets
Mediant 500 Multi-Service Business Router (MSBR)
(PDF, 680KB)
Brochures
Network Function Virtualization (NFV) - Virtualizing the Network Edge
(PDF, 1MB)
Policy
APSS Policy
(PDF, 163KB)
Application Notes
Network Function Virtualization (NFV) and the Virtualization of the Edge
(PDF, 987KB)
Brochures
AudioCodes Global Services
(PDF, 565KB)
Brochures
AudioCodes BroadCloud Product Portfolio
(PDF, 1MB)
Brochures
AudioCodes One Voice for Broadsoft
(PDF, 1MB)
White Papers
Stretching the Cloud - Mediant Cloud Edition (CE) SBC - Elastic Session Border Controller (SBC) for Today's Enterprises
Application Notes
Mediant Cloud Edition (CE) Session Border Controller (SBC) - Taking the guesswork out of SBC deployment
White Papers
Desk Phone or Softphones? It Depends...
Quick Guide
Quick Guides
Microsoft’s Cloud Connector Edition - Quick Guide
Brochures
Multiple Boss/Admin using AudioCodes IP phones
(PDF, 1MB)
White Papers
How Voice-driven Calling Assistant Technology Improves Customer Service Experience
(PDF, 1MB)
Resources
BroadCloud Hosted UC Download Page
Resources
BroadCloud SIP Trunk Download Page
Infographics
Simplified Management of Microsoft Teams and Skype for Business with User Management Pack 365
(PDF, 4MB)
Datasheets
AudioCodes WebRTC Solution
(PDF, 175KB)
Infographics
Considering Microsoft Cloud PBX? - Infographics
(PDF, 1MB)
Webinar Presentations
Introducing AudioCodes One Voice Operations Center (OVOC) Application - Webinar Presentation
(PDF, 1MB)
Brochures
Professional Services - Global Hardware Replacement
(PDF, 760KB)
Brochures
Professional Services - Remote Monitoring
(PDF, 533KB)
Brochures
AudioCodes Certified SIP Gateways, Enterprise SBCs and IP Phones for Avaya
(PDF, 871KB)
Case Studies
INB Success Story
(PDF, 387KB)
Case Studies
UCB Success Story
(PDF, 420KB)
Datasheets
AudioCodes SmartTAP Call Recording Solution for Microsoft Skype for Business
(PDF, 702KB)
Case Studies
Vodafone Netherlands Success Story
(PDF, 411KB)
Skype Operations Framework
Interoperability Configuration Guides and Scenario Files
LTRT-40146 Lync 2013 - AudioCodes Enhanced Gateway with Lync Analog Devices (LAD) Feature Configuration Note
(PDF, 2MB)
Brochures
Professional Services - Field Technician
(PDF, 409KB)
LTRT-11939 430HD and 440HD IP Phone for Microsoft Skype for Business User's Manual Ver. 3.0.1 (1)
(PDF, 4MB)
Datasheets
AudioCodes Media Transcoder - Mediant 4000B
(PDF, 201KB)
Brochures
Professional Services - Technical Support
(PDF, 364KB)
Case Studies
Present Group Success Story
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