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Video List

  • 01:35

    Vanderlande's Successful Migration to a Microsoft Teams Contact Center with Voca CIC

  • 01:25

    Self-Service Microsoft Teams Direct Routing Connectivity with AudioCodes Live Hub

  • 22:13

    Five Crucial Factors of a Microsoft Teams CCaaS You Need to Know

  • 01:37

    AudioCodes Voca Supervisor Functions

  • 01:33

    AudioCodes Voca Flow Designer

  • 03:07

    AudioCodes Voca Agent Functions

  • 0:45

    Inbound Digital Click-to-Call in the Banking Sector

  • 1:00

    Inbound Digital Click-to-Call in the Insurance Sector

  • 0:45

    Inbound Digital Click-to-Call in the Travel Sector

  • 28:30

    Navigating Contact Center Evolution: Trends to Embrace and Avoid in 2024

  • 01:52

    AudioCodes Live Cloud – Operator Connect Accelerator Platform

  • 12:34

    More than an SBC Company - AudioCodes Talks UC Elasticity at Zoomtopia

  • 01:00

    AudioCodes Voca Contact Center for Microsoft Teams, Deep Dive and Demo

  • 29:26

    Why Consolidate Your UC and Contact Center

  • 1:10

    Meeting Insights: AI Conversational Intelligence for Customer-Facing Teams

  • 14:00

    Full Demo: Voca Conversational Interaction Center

  • 1:25

    AudioCodes Microsoft Teams Rooms (MTR) Devices For Large-Size Meeting Rooms

  • 0:52

    AudioCodes Microsoft Teams Rooms (MTR) Devices For Mid-Size Meeting Rooms

  • 1:33

    How to use highlights

  • 3:05

    How to use recaps

  • 0:54

    How to upload 3rd party recordings

  • 0:43

    How to add a co organizer

  • 0:42

    How to add Meeting Insights to Teams desktop

  • 0:38

    How to add a representative

  • 0:37

    How to attach a file to meeting recordings

  • 0:58

    How to create a recap from highlights

  • 1:16

    How to invite Mia to a meeting

  • 1:25

    How to pause and stop a recording

  • 1:15

    How to publish and unpublish a meeting recording

  • 0:49

    How to send updated recaps emails

  • 1:17

    How to share a meeting

  • 2:13

    How to share an external meeting

  • 1:05

    How to show hidden slides

  • 1:31

    How to tag a meeting

  • 1:09

    How to transcribe a meeting

  • 0:53

    Take Every Customer, Prospect, or Team Conversation Beyond the Meeting

  • 31:31

    How to Use Your Company Meeting Content

  • 24:14

    Can we record this meeting?

  • 38:55

    Why Voice is Still the Leading Support Channel

  • 28:07

    Where Teams Voice Ends and Contact Center Begins

  • 02:19

    Kaplan University Modernizes and Consolidates their Genesys Engage Contact Center

  • 01:44

    Contact Center: From Cost Center to CX Center

  • 0:50

    AudioCodes Live, a complete Microsoft Teams Voice as a Service solution

  • 28:45

    SmartTAP 360° Live – Now on Microsoft Teams

  • 14:13

    SmartTAP 360° Live - An interactions recording solution for today’s business challenges

  • 01:25

    Contact Center Challenges When Moving to Cloud

  • 02:10

    The Hybrid Workforce: Work from Home (WFH) / Work from Anywhere (WFA) Are Here to Stay

  • 01:17

    How to share a meeting recording within your organization

  • 01:37

    The Challenge of Hiring and Retaining Contact Center Agents

  • 02:01

    The Number One CX Transformation Priority for Contact Centers Today

  • 08:27

    AudioCodes Operator Connect Accelerator Solution Advantages – UC Today Interview

  • 01:52

    The Contact Center Entirely Designed for Microsoft Teams - Voca Conversational Interaction Center

  • 11:10

    AudioCodes One Voice Operations Center (OVOC) Device Manager Demo

  • 0:42

    Microsoft 認定AudioCodes Teamsデスクトップ電話機のご紹介

  • 01:14

    AudioCodes Live for Microsoft Teams - a subscription-based solution that simplifies the integration of Microsoft Teams [Short Version]

  • 14:53

    AudioCodes Live for Microsoft Teams - a subscription-based solution that simplifies the integration of Microsoft Teams

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