Support & Maintenance

Comprehensive, fast, and effective support

AudioCodes offers flexible Technical Support services that ensure customer care and optimized network performance and availability. AudioCodes is committed to providing customers and partners with the most comprehensive, qualified Customer Support. Our Global Customer Support team delivers customer-oriented technical support, training, and consulting that ensure you get the best value from your AudioCodes products.

 

Contact Us

  • Email: support@audiocodes.com
  • North America: +1-732.652-1085, +1-800-735-4588
  • Israel: 1-800-30-50-70, +972-3-9764343
  • International Number :  +800 444 22 444 (in some countries '+' is dialed as '00' as this is an international toll free number), Available in the following countries: Argentina, Austria, Belgium, Brazil, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Norway, Northern Ireland, Poland, Portugal, Russian Federation, South Africa, Spain, Sweden, Switzerland, The Netherlands, UK
  • APAC :  +65-6493-6690

* Some Countries require a prefix before the 800 number, for the complete list click here.
Customers in other countries are more than welcome to call internationally to our support center in Israel: +972-3-9764343.

Region
Pre
Number
| APAC
 
 
Australia
61
2 80729390
India
000
800 972 0001 for AirTel
 
000
800 972 1022 for TATA
| CALA
 
 
Brazil
21
+800 444 22 444
| EMEA
 
 
Finland
990
+800 444 22 444
South Africa
09
+800 444 22 444


The service you need

AudioCodes offers a flexible range of standard and optional service and support programs to meet your company's unique needs. Designed with the diverse range of telecom applications for AudioCodes products in mind, the programs can be selected and combined to provide various levels of service and support. From system-level products deployed as part of an overall Service Provider solution to small enterprises, AudioCodes' Customer Support has a cost-effective support plan that meets your needs.

Top tier every time

AudioCodes’ Customer Support programs are designed to allow you to select the support package and level you need. Support services are provided in a tier-based structure, with local and centralized product expertise to make certain that the most in-depth knowledge and focused service are delivered how and when you need it.