Support Overview
Support at any stage in your product lifecycle
AudioCodes is committed to providing customers and partners with the most comprehensive, qualified Customer Support. Whether you are engaged in early product adaptation or require ongoing support for AudioCodes system-level solutions or enabling technology components, our Global Customer Support team delivers customer-oriented technical support, training and consulting that ensures you get the most out of the AudioCodes product you have purchased.
The service you need
AudioCodes offers a range of standard and optional service and support programs to meet your company's unique needs. Designed with the diverse range of telecom applications for AudioCodes products in mind, the programs can be selected and combined to provide various levels of service and support. From system-level products deployed as part of an overall Service Provider solution, to enabling technologies, such as OEM boards and chips integrated into Network Equipment Providers' products, AudioCodes' Customer Support has a cost-effective support plan that meets your needs.