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AudioCodes Live Platform – Gerenciamento de serviços
Uma poderosa plataforma self-service para gerenciamento fácil de usuários e dispositivos
Plataforma de gerenciamento de dispositivos e usuários de ciclo de vida completo
AudioCodes Live Platform management services simplify everyday tasks and troubleshooting, from detection to correction, ensuring user satisfaction and productivity. From an intuitive self-service portal, you can deploy, monitor and manage all your customers meeting room devices, business phones and users, as well as define calling policies, ensuring 24/7 availability.
Escalabilidade
Seamlessly manage and monitor devices and users across multiple clients.
Operações simplificadas
Simplify day-to-day user and device management tasks.
Resolução proativa de problemas
Identify and address device issues before they impact clients.
Melhor experiência ao cliente
Provide reliable, secure and up-to-date devices.
Gerenciamento de locatários do Microsoft Teams
AudioCodes Live Platform simplifies the deployment and management of Teams voice, allowing you to configure and customize Teams tenants as well as users and call policies with ease.
- Multi-tier, self-service customer management
- Service automation accelerates and simplifies customer and partner onboarding
- Powerful monitoring, analytics and reporting tools for real-time insights into customer operations
Gerenciamento de usuários
AudioCodes Live Platform goes much further than streamlined onboarding and connectivity, also offering comprehensive user and QoE management capabilities.
By eliminating the need for multiple management tools like PowerShell, and the required on-staff masters to manage them, AudioCodes Live’s powerful user management functionality helps you increase efficiency and reduce management costs.
- Self-service portal for defining user profiles and corporate calling policies
- Move/Add/Change/Delete (MACD) operations
- Phone number lifecycle management
- User management automation
Gerenciamento de dispositivos
The AudioCodes Live Device Manager gives you complete control over Microsoft Teams Rooms devices throughout their whole lifecycle, including installation, monitoring and maintenance, regardless of where they are located.
- Easily deploy and configure meeting room devices and IP phones
- Installation, monitoring and maintenance of devices
- Bulk configuration and software updates for regional and remote sites via redirect server
- Device status dashboard and troubleshooting
Simplifique a implantação e as tarefas diárias
Provision and Deploy
- Planejamento e design da topologia de rede
- Configurações e provisionamento
- Descoberta de dispositivos e registro automático
- Redirecione a inscrição no servidor para usuários domésticos
- Configuração inicial automática do dispositivo
- Configuração em massa para regiões e localidades
Operation and Management
- Visão geral de monitoramento e implantação
- Status do dispositivo e solução de problemas
- Manutenção diária
- Atualizações de firmware em massa (incluindo periféricos)
- Alarmes de segurança para eventos como várias tentativas de login
- Painel de saúde para VIPs e salas de reuniões estratégicas
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