Background
With headquarters in Brisbane, Australia, Cardno is a global infrastructure, environmental and social development company operating in more than 100 countries with a 6,000-strong workforce. In recent years, the company has been experiencing rapid growth around the globe, both at existing offices and new sites that were opened to support new projects that it had won.
Cardno’s communications infrastructure was based on Microsoft’s Skype for Business 2015 unified communications and collaboration solution. The pace of the company’s expansion presented challenges for its IT team who needed to ensure that they could maintain reliable and high quality voice services for the global workforce despite the rapidly growing network.
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Simplified management of IP phone devices and voice infrastructure
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Migration from ISDN to SIP trunk voice connectivity
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Highly responsive professional services and sales engagement team
“More than simply an equipment vendor, AudioCodes has become an ideal partner for us as we expand our presence throughout the region.”
Results
In AudioCodes, Cardno has found a solid partner to assist it throughout its journey to a global Skype for Business deployment. Whenever Cardno opens a new project office at a site in APAC, AudioCodes IP phones’ zero-touch provisioning capabilities mean that high quality voice communications can be up and running in no time. With Device Manager, Cardno’s IT team can monitor its entire deployment of IP phones wherever they are located and troubleshoot and fix issues rapidly, in most cases without the need for onsite help.
At Cardno’s main sites in Australia, AudioCodes SBCs ensure seamless and flexible SIP trunk connectivity leading to reliable calling and lower communications costs. The new infrastructure is future-proof as well, providing support for Skype for Business 2019 and Microsoft Teams when needed.
“More than simply an equipment vendor, AudioCodes has become an ideal partner for us as we expand our presence throughout the region,” said Matthew Russo, Infrastructure Manager – APAC at Cardno. “AudioCodes’ high quality devices and management solutions, backed up by a highly responsive local engagement team and global professional services staff, ensure that employees at our new sites can enjoy reliable voice services fully integrated with Skype for Business from day one.”
