Let’s Discuss Your Zoom Needs!
Discover how AudioCodes can optimize your Zoom Phone deployment with secure, scalable voice solutions.
Voice Solutions for Zoom Phone
A unique portfolio of Zoom Phone-certified solutions for exceptional hybrid workplace productivity.
Simple and straightforward migration to Zoom’s cloud-calling and collaboration solution - bring Zoom Phone to life the easy way
AudioCodes Live is a unique portfolio of solutions that provides everything you need to enjoy a consolidated, Zoom Phone-certified calling experience in your organization, including additional value-added services.
With over 30 years of experience in the communications industry, AudioCodes is a certified Zoom Cloud Peering Partner (BYOC) and Zoom Phone Provider Exchange Accelerator. Our unique solution, AudioCodes Live, ensures seamless integration and significantly boosts your organization’s productivity.
Trusted Zoom Partner
Certified Zoom Phone Provider Exchange Accelerator and Cloud Peering Partner
Versatile and Hybrid
Hybrid SBC deployment across data center or cloud, managed centrally
Simplify Your Journey
Service automation streamlines deployment and management
Global Presence
Worldwide presence ensuring expert support anytime, anywhere
AudioCodes a Certified Zoom Provider Exchange Accelerator and Cloud Peering Partner powered by AudioCodes Live Platform
Become a Zoom Phone Carrier Provider Exchange the easy way.
AudioCodes Live for Zoom Phone
AudioCodes Live is the ultimate voice solution for Zoom Phone, enabling you to enjoy both Zoom Phone and contact center connectivity, as well as voice services, with unrivaled simplicity and efficiency. Using service automation, you can streamline deployment, onboarding and management of your voice environments, reducing costs and complexity. AudioCodes Live leverages AI and cloud services to enhance the user, agent and customer experience, providing conversational capabilities such as IVR, call recording and meeting analytics.
Zoom Phone Calling
Reliable PSTN Connectivity for Zoom Phone
AudioCodes provides a comprehensive and highly reliable calling experience for Zoom Phone, starting with high-quality connectivity between the PSTN and your existing telephony systems. Whether you choose Cloud Peering or Zoom Phone Provider Exchange, we will ensure seamless integration and enhanced communication capabilities for your organization.
Simplified Deployment and Call Management
AudioCodes Live simplifies the deployment and management of Zoom Phone calling, allowing you to configure and customize call policies with ease. With AudioCodes Live, you can easily transform Zoom into a fully-fledged PBX replacement to significantly boost your productivity.
Flexible and Secure Connectivity Architecture
AudioCodes Live PSTN connectivity services are powered by our industry-leading Zoom-certified session border controllers. They are available in cloud-native, virtualized and appliance form, or as a full SaaS solution that offers simple, seamless and reliable Zoom Phone connectivity.
Improve Customer and Employee Experience with Add-On Applications
Complement your Zoom Phone UCaaS and contact center environment with productivity-enhancing applications such as conversational AI and voicebot connectivity.
Conversational AI
Meeting Insights is a groundbreaking SaaS application for the modern workspace, leveraging generative AI to create automatic meeting summarizations. It captures, analyzes and organizes every meeting in your organization, and allows company wide information sharing. Meeting Insights won the “Best Use of AI” category at UC Awards 2024.
Voicebot Connectivity
Leveraging our field-proven track record in voice communications, AudioCodes’ voicebot solutions facilitate the integration and connectivity of any cognitive voice service and bot framework with any voice or telephony channel for productivity-boosting virtual agent, agent assist and conversational IVR functionality.
Devices for Zoom Phone
Boost your Zoom experience with feature-rich business phones and meeting room devices.
AudioCodes offers a range of easy-to-use, feature-rich desktop devices with high voice quality, superior ergonomics and simple workflow design. When deployed in a Zoom Phone environment, these devices deliver an optimal user experience and provide traditional PBX voice functionality. They are available on a subscription basis.
All devices support Zoom’s Zero Touch Provisioning (ZTP), connecting to networks via Wi-Fi or a fixed Ethernet cable. This simplifies deployment and configuration and does not require registration from the phone itself.
Flexible Deployment Options
SaaS | On-Premises | Hybrid
The full SaaS option offers multi-region SBC automation and data recovery topology.
When required, SBCs can also be deployed in your data center to meet compliance and regulatory standards.
All deployment options are available on a per-user per-month subscription basis.
Simplify Everyday Operations with Management and Analytics Tools
AudioCodes takes a holistic approach to network and user lifecycle management and analytics by simplifying everyday tasks and troubleshooting, from detection to correction, ensuring user satisfaction and continuous productivity.
Automated management and monitoring capabilities streamline call routing and network element management, including session border controllers (SBCs), while proactive monitoring through AudioCodes managed services helps maintain optimal system performance and reliability.
Periodic dashboards provide detailed quality metrics, analytics and reports, giving organizations clear visibility into service performance and user experience. Advanced troubleshooting and mitigation capabilities also help resolve issues quickly with minimal operational impact and disruption to end users.
Ensuring Zoom Phone Business Continuity
AudioCodes offers a range of solutions that can enhance the resiliency and high availability of Zoom Phone, both on-premises and in the cloud. These solutions are based on robust, enterprise-grade hardware and software components, including:
Zoom Phone Local Survivability (ZPLS)
Enables Zoom Phone applications and Zoom-certified devices to register to the corresponding ZPLS module when cloud connectivity is down, as well as between other ZPLS-enabled sites, to keep the core phone functionality active. Once cloud connectivity has been restored, the devices re-register to the Zoom servers automatically.
5G Backup for Centralized SIP Trunks
AudioCodes multi-service business routers (MSBRs) can be deployed with 5G cellular data backup. In the event of a WAN outage or loss of connectivity with Zoom Phone, a SIP peering connection is automatically activated over 5G enabling uninterrupted inbound and outbound calling.
Resources
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AudioCodes Live for Zoom Phone – Boosting Your Zoom Phone Experience
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Migrating Between UCaaS Platforms? It Doesn’t Have to Be Complicated
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White-Label UC Voice: Helping Partners Build Their Own Brand on a Solid Foundation
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Mastering Multi-Platform UC: Navigating Microsoft Teams, Webex and Zoom Together
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The Real-World Path to a Successful Global UCaaS Deployment
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Simplifying Global UCaaS Deployment for Multinational Enterprises
Zoom Phone FAQs
AudioCodes enhances Zoom Phone deployments with enterprise-grade voice quality, certified devices, advanced call routing, SIP connectivity and centralized management tools for hybrid workplaces.
AudioCodes solutions optimize voice traffic, reduce downtime and deliver secure, high-quality calling experiences across enterprise and remote environments.
Yes. AudioCodes enables seamless integration between Zoom Phone and existing PBX systems, SIP trunks and enterprise communication infrastructure.
AudioCodes supports enterprise-scale Zoom Phone environments with scalable session border controllers, device management and global support services.
Yes. AudioCodes solutions help organizations deliver secure and reliable Zoom Phone experiences for office, hybrid and remote employees.
