Technical Training

AudioCodes' Training and Knowledge Services is responsible for technical training, targeted at service personnel who provide support for AudioCodes products.

This technical training includes the following areas:

  • Installation and configuration of AudioCodes equipment
  • Operation and maintenance of AudioCodes equipment
  • Basic interoperability and support services
  • In-depth analysis of operational and diagnostics capabilities
  • Troubleshooting and support of AudioCodes equipment

AudioCodes offers the following generic technical training courses:

  • AudioCodes CPE SIP I
  • AudioCodes CPE SIP II
  • AudioCodes Microsoft UM & OCS
  • AudioCodes MP-20x SIP
  • AudioCodes Mediant 3000 - SIP
  • AudioCodes High Density Media Gateway - SIP
  • AudioCodes CPE - MGCP/MEGACO
  • AudioCodes Mediant 3000 - MEGACO/MGCP
  • AudioCodes High Density Media Gateway - MEGACO/MGCP
  • AudioCodes IPmedia Media Server
  • AudioCodes EMS Server
  • AudioCodes SS7/SIGTRAN
  • AudioCodes VocalTec SS7
  • AudioCodes MSBG
  • AudioCodes CTI² InTouch Enterprise Edition
  • AudioCodes nCite 1000 Session Border Controller
  • AudioCodes nCite 4000 Session Border Controller
  • AudioCodes nCite SE Session Border Controller

To download the full AudioCodes Technical Training Course Catalog click here.

Training Registration

Pre-scheduled training sessions are available at selected AudioCodes offices around the world.
However, on-demand sessions can be arranged, depending on the number of trainees and location, as well as available equipment.
In addition to generic technical training courses, AudioCodes offers customized training courses upon request.

Register to the next available session :    

AudioCodes Training Centers

AudioCodes offers a full range of International training courses at its Training Centers in five different
locations worldwide:

  • EMEA: AudioCodes Headquarters, Airport City, Israel
  • North America: Research Triangle Park (Raleigh), North Carolina, USA
  • South America: AudioCodes Argentina Office, Buenos Aires, Argentina
  • APAC: AudioCodes Singapore Office, Singapore
  • Europe: Hannover, Germany

These Training Centers are equipped with all AudioCodes products necessary for conducting professional training courses. In addition, all types of courses are available at these Training Centers.
Note that AudioCodes can provide training courses at customer premises upon request, provided that these sites meet training course requirements.

Technical Training Queries
 

Please fill the form below for specific information about AudioCodes technical training offerings: