AudioCodes' Training and Knowledge Services is responsible for technical training, targeted at service personnel who provide support for AudioCodes products.
The attendee receives the appropriate certificate which is counted as part of his/her AudioCodes Partners Program.
This technical training includes the following areas:
- Installation and configuration of AudioCodes equipment
- Operation and maintenance of AudioCodes equipment
- Basic interoperability and support services
- In-depth analysis of operational and diagnostics capabilities
- Troubleshooting and support of AudioCodes equipment
Technical Training Courses Offered
AudioCodes offers the following generic technical training courses:
- AudioCodes Basic SIP CPE
- AudioCodes Mediant 3000 SIP Gateway with EMS
- AudioCodes Mediant 3000 SIP Gateway with Web Interface
- AudioCodes Element Management System (EMS)
- AudioCodes Solutions in Microsoft® Lync™ Server 2013 Environment - Essentials & Configuration
- AudioCodes Introduction to Solutions in Microsoft Lync Server 2013 Environment - Online Interactive Instructor-Led Training
- AudioCodes Enterprise Session Border Controllers (E-SBC) - Essentials & Configuration
- Alcatel-Lucent OpenTouch™ Enterprise Session Border Controller (E-SBC)
In addition to generic technical training courses, AudioCodes offers customized training courses upon request. For more information, contact AudioCodes Training and Knowledge Services.
Future Technical Training Courses
The following Technical Training Courses are in the process of being designed:
- AudioCodes Advanced SIP CPE
- AudioCodes Advanced Troubleshooting
- AudioCodes Solutions in Microsoft Lync Server 2013 Environment - Advanced
- AudioCodes Enterprise Session Border Controllers (E-SBC) - Advanced
- AudioCodes Session Experience Manager - SEM
To download the full AudioCodes Academy Course Catalog 2013 click here.
Scheduled training sessions are available at selected AudioCodes offices around the world.
However, on-demand sessions can be arranged, depending on the number of trainees and location, as well as available equipment.
In addition to generic technical training courses, AudioCodes offers customized training courses upon request.
Register to the next available session :
AudioCodes Training Centers
AudioCodes offers a full range of International training courses at its Training Centers in six different
- EMEA: AudioCodes Headquarters, Airport City, Israel
- North America: Research Triangle Park (Raleigh), North Carolina, USA
- South America: AudioCodes Argentina Office, Buenos Aires, Argentina
- APAC: AudioCodes Singapore Office, Singapore
- Europe: Hannover, Germany
- Europe: Farnborough, UK
These Training Centers are equipped with all AudioCodes products necessary for conducting professional training courses. In addition, all types of courses are available at these Training Centers.
Note that AudioCodes can provide training courses at customer premises upon request, provided that these sites meet training course requirements.