Management Applications

AudioCodes Routing Manager (ARM) - Call Routing for Complex Networks

WEBINAR:  Next Generation Routing for Unified Communications and Heterogeneous VoIP Networks

Managing the dial plan and call routing rules of multi-site, multi-vendor enterprise VoIP networks can be an extremely complicated activity. AudioCodes Routing Manager (ARM) delivers a powerful, innovative solution to this problem by enabling centralized control of all session routing decisions.

Through ARM’s highly intuitive graphical user interface, system administrators are now able to design and modify their voice network topologies and call routing policies from a single location, resulting in significant time and cost savings. Time-consuming tasks such as adding a new PSTN or SIP trunk interconnection, adding a new branch office or modifying individual users’ calling privileges can be carried out simply and rapidly.

  • Save time - Accelerate network topology design and modification
  • Reduce costs - Simplify voice network operations
  • Increase agility - Enable rapid reaction to changing network needs
  • Highly scalable - Control any number of VoIP network elements
  • Increase flexibility - Enforce routing policies based on broad set of criteria
  • Multi-vendor support - Suitable for heterogeneous environments

Robust Centralized Call Routing Architecture


AudioCodes Routing Manager Robust Centralized Call Routing Architecture

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Dynamic Creation of Logical Network Topology

  • Auto-registration and discovery of network elements
  • One-click logical network topology creation (star/mesh)
  • Customize network topology - drag and drop to modify connections
  • Integration with enterprise user directory (e.g. LDAP)

AudioCodes Call Routing Dynamic Creation of Logical Network Topology

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On-The-Fly Routing Calculations

  • Simple creation of routing policies and rules
  • Centralized management of network routing rules
  • Routing rules based on a variety of criteria:
    1. Predefined weights on connections
    2. User information from external databases (e.g. LDAP)
    3. Least cost routing
    4. Dynamic quality-based routing

Monitoring and Analytics

  • Logical network topology view at a glance
  • Real-time dashboard displays data obtained from all network elements including:
    1. Statistical summary of topology elements
    2. ovailability of routing resources
    3. Routing decision and call statistics

Robust Architecture

  • Designed with the needs of medium to large enterprises in mind
  • Runs as virtualized application on VMWare
  • Provided in full high availability configuration
  • Supports multi-vendor environments