Help Desk Technician

Description

We are looking for a hands-on, service-oriented Help Desk Technician to provide fast, effective, and friendly technical support across the organization.

In this role, you’ll be the first point of contact for IT support, helping employees resolve day-to-day technical issues while delivering a great user experience.

An excellent Help Desk Technician combines strong technical knowledge with clear communication, patience, and a genuine desire to help. We’re looking for someone who takes ownership, thinks proactively, and isn’t afraid to go the extra mile to solve problems.

About Us

What's new? EVERYTHING!

AudioCodes enables enterprises to unlock the full potential of voice. From traditional calling to next-generation conversational AI, we transform communication into a powerful, strategic differentiator.

With proven voice leadership and advanced AI capabilities, we help global organizations deploy voice solutions that work reliably at scale, integrate seamlessly with existing systems, and deliver measurable business impact.

Fueled by a culture built on innovation, collaboration, and trust, we don't just push boundaries - we break them.

We turn the unimaginable into real, scalable solutions that keep organizations ahead, connected, and ready for whatever comes next.