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Soporte y Mantenimiento

Soporte integral, rápido y eficaz

Call Us

  • Toll Free* +800 444 22 444

  • +972 3 976 4343

  • * Call toll-free in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Norway, Poland, Portugal, Russian Federation, South Africa, Spain, Switzerland and The Netherlands. In Israel call 1-800-30-50-70 (toll-free). In Finland call 990 +800 444 22 444 (toll-free). In Ireland and United Kingdom call 0080044422444 (toll-free). ** Customers in other countries are welcome to call internationally to our support center at +972-3-9764343. Note: In some countries '+' is dialed as '00' as this is an international toll free number

  • Get In Touch

    Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

    If you have additional questions, click the Get in touch tab and submit a support inquiry.

  • Open Ticket Online

    To open tickets in your account, you will need the service contract or product serial numbers

    open ticket
  • Repair Center

    AudioCodes Ltd. 1 Hayarden Street, Airport City Lod, 70151 Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040

Call Us

  • US 1 732 652 1085

  • US Toll Free 1 800 735 4588

  • Customers in other countries are welcome to call internationally to our support center at +1-732-652-1085. Note: In some countries '+' is dialed as '00' as this is an international number

  • Get In Touch

    Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

    If you have additional questions, click the Get in touch tab and submit a support inquiry.

  • Open Ticket Online

    To open or view tickets, you need a Service Contract

    open ticket
  • Repair Center

    AudioCodes Inc. (US Headquarters) 44 Distribution Blvd.; Dock #1 - Edison NJ, 08817, USA Tel: +1-732-469-0880 Fax: +1-732-469-2298

Call Us

  • US +1 732 652 1085

  • In Argentina call +800 444 22 444 (toll-free). In Brazil call 21 +800 444 22 444 (toll-free). Customers in other countries are welcome to call internationally to our USA support center at +1-732-652-1085. Note: In some countries '+' is dialed as '00' as this is an international number

  • Get In Touch

    Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

    If you have additional questions, click the Get in touch tab and submit a support inquiry.

  • Open Ticket Online

    To open or view tickets, you need a Service Contract

    open ticket
  • Repair Center

    USA: AudioCodes Inc. (US Headquarters) 200 Cottontail Lane, Suite A101E, Somerset NJ 08873, USA Tel: +1-732-469-0880 Fax: +1-732-469-2298 Brazil: Brite Rua Barbalha, 445 - Alto da Lapa São Paulo – SP - CEP 05083-020 Tel : +55 (11) 3323-9288 web: www.brite.com.br e-mail: audiocodesrma@brite.com.br

Call Us

  • Singapore +65 6493 6690

  • Australia +61 2 8072 9389

  • In Singapore call 6493 6690. In Australia call 02 8072 9389. In India call 0008009721008 Customers in other countries are welcome to call internationally to our support center at +972 3 9764343. Note: In some countries '+' is dialed as '00' as this is an international number.

  • Get In Touch

    Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

    If you have additional questions, click the Get in touch tab and submit a support inquiry.

    support@audiocodes.com

  • Open Ticket Online

    To open or view tickets, you need a Service Contract

    OPEN TICKET
  • Repair Center

    AudioCodes Ltd. 1 Hayarden Street, Airport City Lod, 70151 Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040

Visite el Portal de Servicios de AudioCodes

  • Crear Cuenta de Servicio
  • Revisar Cobertura del Soporte
  • Claves de Licencias
  • Abrir un Tiquete de Soporte

  • Soporte Técnico

    AudioCodes proporciona a los clientes directos Asistencia Técnica al Cliente (ACTS) que incluye acceso las 24 horas a nuestros expertos técnicos; actualizaciones de software; y opciones de reemplazo de hardware y garantía RMA. Nuestro soporte global proporciona experiencia en soporte, así como presencia local en todo el mundo.

  • Entrenamiento Técnico

    AudioCodes ofrece una gama completa de cursos de formación técnica en sus centros de formación en seis ubicaciones diferentes en todo el mundo. AudioCodes también ofrece cursos de capacitación en las instalaciones del cliente a pedido.

  • Renovaciones de contrato de soporte

    Garantice la continuidad del soporte para sus productos AudioCodes renovando su contrato de mantenimiento antes de que expire. Los servicios de soporte técnico anual se pueden renovar por uno o más años. Para renovar su(s) contrato(s), solicite una cotización directamente a su revendedor de AudioCodes preferido o complete nuestro formulario de solicitud de cotización de soporte seleccionando el botón “Solicitar Cotización” a continuación.

  • Reparaciones

    AudioCodes ofrece un conjunto completo de servicios de reemplazo de hardware para brindar opciones rentables de reparación y reemplazo para todos los productos de AudioCodes, incluidos los servicios de devolución y reparación (R&R) de hardware de la mayoría de los productos para clientes con programas de soporte de AudioCodes. AudioCodes también ofrece servicio de reemplazo avanzado de hardware (AHR) y repuestos administrados con tiempo de respuesta de 4 horas o al siguiente día hábil.

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