Open navigation menu

Microsoft Teams Direct Routing

Flexible Direct Routing Voice Connectivity with AudioCodes Live

Certified for Microsoft Teams Direct Routing

Microsoft Teams Direct Routing enables enterprises to connect their Teams deployment and contact centers or legacy voice platforms to the PSTN or SIP trunk providers via a certified session border controller (SBC). 

Customers that implement Teams Direct Routing can adopt a bring-your-own-carrier (BYOC) approach to benefit from existing customer-carrier agreements. It also facilitates co-existence with legacy voice, UC and contact center platforms as enterprises migrate to cloud-based solutions.

Microsoft-certified

Certified for Teams Direct Routing

Keeping it simple

Considerably reduces the complexity of Microsoft Teams deployment

Highly secure

Seamless and secure Microsoft Teams voice calling

Transparent monthly pricing

A straightforward purchasing model on a per-user per-month basis

Berry Global

Partnering with AudioCodes has been very successful. AudioCodes was the only partner out there that offered a true integration with Microsoft Teams.

Michael Rapp, IT Director at Berry Global

 

Microsoft-Certified Teams Direct Routing SBCs

AudioCodes session border controllers are certified for Microsoft Direct Routing and can be deployed as virtualized or cloud-native solutions or as on-premises appliances. Our Direct Routing SBCs are available as a standalone hardware or virtual device or as part of AudioCodes Live for Microsoft Teams. 

Microsoft Teams Direct Routing Solutions for Any Customer

Service Providers & Partners

Expand your portfolio with a per-user per-month service model to limit CapEx spending.

  • Offer Direct Routing as-a-service solution to your business customers
  • Streamline customer migration to Microsoft Teams voice
  • Powerful day-to-day user and device management with monitoring and analytics
  • Eliminates the need for partners to invest in dedicated infrastructure
  • Optional add-on meeting room devices and voice applications

Enterprise

Available through our global network of partners.

  • Microsoft Teams Direct Routing connectivity (BYOC) provided as a managed service
  • Seamless integration between Microsoft Teams and IP-PBXs
  • Simplified day-to-day operation, management and reporting
  • Transparent per-user per-month pricing model
  • No need for on-premises infrastructure
  • Optional add-on meeting room devices and voice applications

Self-Service

Immediate onboarding and pay-as-you-go Direct Routing connectivity.

  • Connect Microsoft Teams to SIP trunks via Direct Routing with just a few clicks.
  • No coding or VoIP experience required
  • No equipment or software to install or maintain
  • Phone number management, call routing plans and policies
  • Intuitive monitoring and reporting tools

Why is it important to have a Microsoft-certified Direct Routing solution and SBC?

A Microsoft-certified Direct Routing solution ensures seamless interoperability and reliability for Microsoft Teams Direct Routing. Rigorous testing with SBC vendors guarantees that only high-quality, fully compatible devices are certified. This collaboration includes joint work on SIP protocols and continuous quality control.

Certified SBCs are supported by Microsoft, providing a secure network against threats and a joint support process for issue resolution. The certification process, involving third-party lab testing, ensures that only firmware versions meeting Microsoft's stringent standards are used, offering businesses a dependable communication infrastructure.

All AudioCodes SBCs and solutions are fully certified by Microsoft for Teams Direct Routing.

Microsoft Teams Direct Routing FAQs

Our Representatives Are Ready To Help!

Get the best solution for your organization and specific use case. Our representatives can advise on products, compatibility and UC deployments.

Want to hear more?
Get in touch