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Self-service portal for connecting and orchestrating multiple enterprise voice communications services
AudioCodes Live Hub is an intuitive, self-service portal for orchestrating multiple enterprise voice communications services. Live Hub lets you connect voice engagement channels (e.g. SIP trunks), conversational AI platforms and business voice applications (including unified communications and contact center) while enriching them with cognitive voice services (such as speech-to-text, text-to-speech, voice analytics etc.).
With just a few clicks, enterprises, solution providers and system integrators can connect a vast array of pre-integrated SIP trunks, bot frameworks, cognitive speech services and contact center platforms, as well as defining call routing rules – all without writing a single line of code. Live Hub also offers an open API to generate additional integrations and build customized voice services.
Live Hub Services
Bring Your Own Carrier
Seamless SIP trunk connectivity for contact centers and unified communications
- Genesys
- Microsoft Dynamics 365
- Microsoft Teams*
- And more
*Roadmap
UC User Lifecycle Management
For Microsoft Teams and others.
(Coming later in 2023)
Live Hub Benefits
- Central connectivity hub for enterprise voice services
- Broad set of predefined voice integrations
- Intuitive, self-service operation
- No coding or VoIP experience required
- Rapid implementation with no upfront costs
- No equipment or software to install or maintain
- Flexible pricing options including pay-as-you-go and volume discounts
Live Hub Features
- Easy-to-use, self-service web portal
- With just a few clicks connect:
- SIP trunks
- Contact centers
- Conversational AI platforms
- Speech-to-text/text-to-speech engines
- Call recording & transcription
- Billing & payments
- Open API for customized integrations
Live Hub Plans
Pay-as-you-go
No commitment. Rapid service setup and launch.
Local Number
Zone 1: $1/Month
Zone 2: $3/Month
(Click here for local number availability)
Inbound Phone Call
$0.01/minute
Outbound Phone Call
Price* is dependent on source and destination country.
Rates for specific countries can be found here.
(*) An additional cost of $0.0025 will be added to each outbound call attempt.
Inbound Bot
$0.018/minute
Outbound Bot
$0.018/minute
Speech Service Microsoft
$0.021**/minute
Speech Service Google Standard
$0.028**/minute
Bring Your Own Speech Provider
$0.002/minute
(**) Speech services pricing is based on STT selection. Speech services pricing is not applicable to Google Dialogflow ES/CX and will be provided and billed by Google.
Monthly connection fee:
$5 per connection
Inbound/Outbound SIP connection:
$0.002/minute
1 CPS
Free of charge
Each additional CPS*
$15/month
*Up to 20 CPS per account
Call Recording
$0.004/minutes
3 months of storage included
Billing increments can be found here.
Volume discount
Get increased discounts as your usage scales up.
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Committed-use discounts
Even higher discounts when you commit to significant monthly calling volumes.
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