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High quality VoIP connectivity and professional services for a global Genesys contact center.
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“AudioCodes has been one of the most reliable and stable components in the infrastructure.”
AudioCodes Mediant session border controllers (SBCs) deliver seamless connectivity, enhanced security and voice quality assurance for any voice communications environment and at any scale. Our wide range of platforms includes cloud-native, virtualized and appliance SBCs for enterprises and service providers. They are also available as a service through the AudioCodes Live portfolio as well as via our self-service portal.
AudioCodes Mediant SBCs facilitate secured voice and video communications, delivering uninterrupted business voice services by leveraging advanced high availability and resiliency mechanisms. In cloud deployments, they deliver unmatched scale and cost optimization of cloud resources with real-time dynamic elasticity.
Mediant SBCs are certified by the leading unified communications (UC) providers, such as Microsoft Teams (Direct Routing and Operator Connect), Zoom and RingCentral, as well as by contact center providers such as Genesys (Engage and Cloud), Microsoft Dynamics 365 and Avaya.
The SBCs typically connect between UC, contact center and SIP trunk services, supporting an enterprise’s co-existence or migration strategies and protecting it from fraud and malicious attacks. Some AudioCodes SBCs feature PSTN interfaces to allow connectivity to legacy equipment if required.
SBC Product | Max Session Capacity | High Availability | Deployment Type | Microsoft Certified | Media Gateway Functionality |
---|---|---|---|---|---|
Mediant CE |
50,000 |
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Software |
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- |
Mediant VE |
24,000 |
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Software |
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- |
Mediant 9080 |
70,000 |
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Appliance |
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- |
Mediant 9030 |
30,000 |
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Appliance |
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- |
Mediant 4000 |
5,000 |
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Appliance |
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- |
Mediant 3100 |
5,000 |
- |
Appliance |
- |
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Mediant 2600 |
600 |
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Appliance |
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- |
Mediant 1000 |
150 |
- |
Appliance |
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Mediant 800 |
400 |
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Appliance |
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Mediant 500 |
250 |
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Appliance |
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Mediant 500L |
60 |
- |
Appliance |
- |
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If you’re looking for an SBC that does exactly what it says on the box – and then some! – the chances are high that the AudioCodes Mediant SBC family has something that will fit your organization’s unique needs like a glove. But don’t take our word for it, just ask Omdia.
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