Maintenance and Support

Maintenance and Support

Comprehensive, fast, and effective support

Call Us

  • Toll Free* +800 444 22 444

  • +972 3 976 4343

  • * Call toll-free in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Norway, Poland, Portugal, Russian Federation, South Africa, Spain, Sweden, Switzerland and The Netherlands. In Israel call 1-800-30-50-70 (toll-free). In Finland call 990 +800 444 22 444 (toll-free). In Ireland and United Kingdom call 0080044422444 (toll-free). ** Customers in other countries are welcome to call internationally to our support center at +972-3-9764343. Note: In some countries '+' is dialed as '00' as this is an international toll free number

  • Get In Touch

    Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

    If you have additional questions, click the Get in touch tab and submit a support inquiry.

  • Open Ticket Online

    To open tickets in your account, you will need the service contract or product serial numbers

    open ticket
  • Repair Center

    AudioCodes Ltd. 1 Hayarden Street, Airport City Lod, 70151 Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040

Call Us

  • US 1 732 652 1085

  • US Toll Free 1 800 735 4588

  • Customers in other countries are welcome to call internationally to our support center at +1-732-652-1085. Note: In some countries '+' is dialed as '00' as this is an international number

  • Get In Touch

    Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

    If you have additional questions, click the Get in touch tab and submit a support inquiry.

  • Open Ticket Online

    To open or view tickets, you need a Service Contract

    open ticket
  • Repair Center

    AudioCodes Inc. (US Headquarters) 200 Cottontail Lane, Suite A101E, Somerset NJ 08873, USA Tel: +1-732-469-0880 Fax: +1-732-469-2298

Call Us

  • US +1 732 652 1085

  • In Argentina call +800 444 22 444 (toll-free). In Brazil call 21 +800 444 22 444 (toll-free). Customers in other countries are welcome to call internationally to our USA support center at +1-732-652-1085. Note: In some countries '+' is dialed as '00' as this is an international number

  • Get In Touch

    Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

    If you have additional questions, click the Get in touch tab and submit a support inquiry.

  • Open Ticket Online

    To open or view tickets, you need a Service Contract

    open ticket
  • Repair Center

    USA: AudioCodes Inc. (US Headquarters) 200 Cottontail Lane, Suite A101E, Somerset NJ 08873, USA Tel: +1-732-469-0880 Fax: +1-732-469-2298 Brazil: Brite Rua Barbalha, 445 - Alto da Lapa São Paulo – SP - CEP 05083-020 Tel : +55 (11) 3323-9288 web: www.brite.com.br e-mail: audiocodesrma@brite.com.br

Call Us

  • Singapore +65 6493 6690

  • Australia +61 2 8072 9389

  • In Singapore call 6493 6690. In Australia call 02 8072 9389. In India call 0008009721008 Customers in other countries are welcome to call internationally to our support center at +972 3 9764343. Note: In some countries '+' is dialed as '00' as this is an international number.

  • Get In Touch

    Before contacting AudioCodes for support, we recommend you refer to the FAQs page.

    If you have additional questions, click the Get in touch tab and submit a support inquiry.

    support@audiocodes.com

  • Open Ticket Online

    To open or view tickets, you need a Service Contract

    OPEN TICKET
  • Repair Center

    AudioCodes Ltd. 1 Hayarden Street, Airport City Lod, 70151 Israel Tel: +972-3-976-4000 Fax: +972-3-976-4040

Visit AudioCodes Services Portal

  • Customer Technical Support

    AudioCodes provides direct customers with AudioCodes Customer Technical Support (ACTS) that includes around the clock access to our technical experts; software upgrades and updates; and RMA warranty and hardware replacement options. Our Global Support provides support expertise as well as local presence around the world.

  • Technical Training

    AudioCodes offers a full range of technical training courses at its Training Centers in six different locations worldwide. AudioCodes also provides training courses at customer premises upon request.

  • Support Contract Renewals

    Ensure continuous support for your AudioCodes products by renewing your maintenance contract before it expires. Annual technical support services can be renewed for one or more years. To renew your contract(s), please request a quote from your preferred AudioCodes reseller or purchasing source or fill out our Support Quotation Request form by selecting the Request Quote button below.

  • Repair Information

    AudioCodes offers a complete set of hardware replacement services to provide cost-effective repair and replacement options for all AudioCodes products, including hardware Return and Repair (R&R) services for most products for customers with AudioCodes Support Programs. AudioCodes also offers Advance Hardware Replacement (AHR) and Managed Spares service with 4-hour or Next Business Day response time.

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