Technology Bureau Group

Upgrading a legacy telephony system to Microsoft Teams Phone and Cisco Webex Contact Center

Executive Summary

Technology Bureau Group, a leading telecommunications and ICT solutions provider in Latin America, faced challenges in scalability, reliability, integration, and support to meet the rising demands of UCaaS services like Microsoft Teams. The company adopted AudioCodes Live Platform to enhance its infrastructure and deliver exceptional UCaaS voice services to its diverse clientele, including large corporations, government bodies and telecom companies.

Scalability

Meeting the demands of a rapidly growing customer base

Reliability

Ensuring a reliable service with minimal downtime

Integration

Seamless integration with existing systems and infrastructure

Support

Providing exceptional support and maintenance to ensure customer satisfaction

"AudioCodes Live Platform has not only enhanced the quality and reliability of our managed UCaaS services but also positioned us for future growth. The support and maintenance provided by AudioCodes have been exceptional, allowing us to focus on delivering innovative solutions to our clients.”

Damian Timponi, VP of Sales at Technology Bureau Group

联系我们

请填写以下详细信息,AudioCodes 的代表将很快与您联系。
如需支持咨询,请点 击此处