Course Objectives:
Students are expected to be active participants in the learning process. Emphasis is placed on diagnostic tools and troubleshooting strategies to help students become self-sufficient in their use and support of AudioCodes products in a Teams environment.
Upon completion of this course, students will be able to:
- Configure AudioCodes equipment using various management tools.
- Understand the operating, maintenance, and monitoring tools of AudioCodes equipment.
- Troubleshoot and debug AudioCodes equipment.
- Integrate the Mediant SBC in the Microsoft Teams environment that require integrated voice components.
- Become familiar with Teams Direct Routing related voice configuration aspects.
- Become familiar with SBC application functionalities.
- Understand the Survivability concept.
Course Prerequisites:
Students are expected to have an applicable professional background with a minimum of one-year practical experience with:
- PSTN protocols and knowledge of analog and digital telephony systems.
- VoIP and SIP network architecture.
- Understanding of SIP control protocol signaling stack.
- Knowledge of IP networking.
Certification:
- AudioCodes Certificate Associate (ACA).
Additional Information:
- The training will be conducted in English.
- The training is subject to a minimum number of attendees.
- Personal PC with TeamViewer application is required for lab practice.
- Course CPN:TR-Teams-BSC-S.
Fees
$2200 per seat.
Payment is accepted either by credit card, or Purchase Order (PO) via your registered sales or distribution channel.
Registrants are expected to finalize payment up-to 5 business days prior to the training start date.
Please complete your registration and fill in the card details to save your seat.
In case of course cancellation we will refund your payment.
Refund policy:
If you wish to cancel your participation, we will refund your payment without fees up-to 3 weeks prior to the event.
Any cancellation requests between 3 weeks and 1 week prior to the event will be subject to a fee of 50% of the training cost.
No refunds will be issued 1 week or less prior to the event.
You may transfer your registration to another person at no cost.
Please contact training-admin@audiocodes.com for any cancellation and transfer requests.
Agenda
Day 1:
- AudioCodes Introduction
- AudioCodes Devices Management Interfaces
- AudioCodes Documentation
- Gateways and SBCs Product Line
- Hands-on Lab 1 – Management Interface Usage
Day 2:
- SBC Application Description
- SBC Basic Terminology
- SBC Configuration
- Debugging Tools – Syslog
- SBC Wizard (optional)
- Hands-on Lab 2 – SBC Routing
Day 3:
- Teams System Overview
- SBC Configuration for Teams Direct Routing
- Hands-on Lab 3 – Teams to SIP Trunk connection
- SBC Number & Message Manipulation
- Hands-on Lab 4 – SBC Manipulation
Day 4:
- Digital Gateways Basic Configuration
- SBC Survivability
- SBC High Availability
- Hands-on Lab 5 – SBC Survivability
- Certification Exam
