AudioCodes Virtualized Session Border Controller Selected by Interactive Intelligence for its Communications as a Service (CaaS) Solution

AudioCodes Virtualized Session Border Controller Selected by Interactive Intelligence for its Communications as a Service (CaaS) Solution

Apr 26, 2016

Highlights

  • Interactive Intelligence has selected AudioCodes’ Mediant Session Border Controller Virtual Edition (SBC VE) for its communications as a service (CaaS) solution, which provides cloud customer engagement services for contact centers
  • The AudioCodes Mediant SBC VE functions as a highly scalable Virtual Network Function (VNF)under the Network Functions Virtualization (NFV) framework and can be integrated smoothly with common or purpose-built cloud orchestration systems
  • Mediant SBC VE sustains high performance, scalability and resiliency while under attack and overload conditions, as has been verified by Miercom
  • AudioCodes Mediant SBC is a central element in AudioCodes’ Cloud Delivery solution suite designed to facilitate delivery of real time communication services from the cloud while optimizing costs, call quality and reliability and simplifying provisioning and management

Details

Lod, Israel - April 26, 2016 - AudioCodes (NASDAQ: AUDC) Press Release

AudioCodes (NASDAQ: AUDC), a leading provider of converged voice solutions that enable enterprises and service providers to transition to all-IP voice networks, today announced that the Mediant Session Border Controller Virtual Edition (SBC VE) has been selected by Interactive Intelligence for deployment with its communications as a service (CaaS) cloud solution. The Mediant SBC VE provides reliable, scalable and secure connectivity between Interactive Intelligence’s cloud-based contact center infrastructure and other IP-based communications systems and networks. It enables businesses subscribing to the service to benefit from high-quality voice communications with their own customers.

The Mediant SBC VE is a central element in AudioCodes’ Cloud Delivery solution suite designed to enable secured delivery of real time communication services from the cloud while optimizing cost, call quality and reliability and simplifying provisioning and management. AudioCodes’ solutions for cloud environments also enable rapid deployment of new and emerging services and capabilities such as WebRTC with OPUS wideband voice codec, real-time voice quality enhancements and monitoring using AudioCodes Session Experience Manager (SEM) and session routing management. In recent tests conducted by Miercom, the AudioCodes SBC VE was verified for its high performance, scalability and resiliency while under attack and overload conditions.

“We selected the AudioCodes Mediant SBC Virtual Edition for its rich capabilities and smooth integration with our CaaS solution,” commented Steve Vaughan, Interactive Intelligence Vice President, Global Partner and Field Marketing. “Throughout our collaboration, AudioCodes has consistently delivered innovative, high-quality voice over IP products, including media gateways, session border controllers and IP phones that complement our core contact center solutions. The Mediant SBC Virtual Edition continues the leadership role of AudioCodes by meeting the needs of today’s cloud-based communications solutions and datacenter infrastructure.”

”We are delighted to have been selected by Interactive Intelligence, a longtime partner of AudioCodes and a leading cloud customer engagement service vendor,” commented Yehuda Herscovici, Vice President, Product, at AudioCodes. “The Mediant SBC Virtual Edition encapsulates the full breadth of our mature, feature-rich and globally deployed SBC software, in a compact, yet highly efficient and scalable VNF form that fits perfectly with next-generation cloud architecture.”

The full Miercom test report for the AudioCodes Mediant SBC VE is available for download from the AudioCodes website.

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